Acton Toyota of Littleton
Littleton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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This was the greatest experience I have ever had at a dealership - new or used. Wellington was extremely helpful in giving us the information we needed and not just the information you would expect a sa dealership - new or used. Wellington was extremely helpful in giving us the information we needed and not just the information you would expect a salesperson to give you. With a young family that is expected to grow in the next couple of years, we were looking for a vehicle that would meet our needs today as well as in the future. Every piece of information he gave us was practical and not as if he was reading from the 'You need to buy a Toyota' playbook. He was honest about all features and packages, so we walked away knowing that we got a great assessment of what we would be getting. Once we knew what we wanted, the next thing was getting a fair price and not having to haggle for it. As an avid reader/user of Consumer Reports, I used their New Car Buying guide to figure out what I should expect to pay. The guide basically tells you at what price your negotiations should start. When we sat down with Wellington, I wasn't sure what to expect. We were extremely pleased to know that the starting price was only $600 above where Consumer Reports said we should start negotiations. Considering the fact that this was within the range we were looking to pay, we were able to close the deal immediately. As I said at the beginning, this is the greatest experience I have ever had buying a vehicle and we are looking forward to trading in our other vehicle in the next couple of years. More
Ken helped us lease a new car that replaced the one we traded in. This is the second car we've bought or leased from Acton Toyota. From start to finish, Ken was very helpful, professional, friendly and st traded in. This is the second car we've bought or leased from Acton Toyota. From start to finish, Ken was very helpful, professional, friendly and straightforward. He walked us through the process of selecting the right model for our needs, and setting up the lease with the options we wanted. He always returned our calls promptly and was available at our convenience. I highly recommend him and will call him for our future needs More
I had 30,000 mile service on my Toyota Highlander on Aug 6,08. I had looked at the brochure menu for this, and the items listed included changing of the transmission fluid and engine coolant. When I arrived 6,08. I had looked at the brochure menu for this, and the items listed included changing of the transmission fluid and engine coolant. When I arrived home,my first look at the service invoice showed that the transmission fluid had not been changed. I called Daniel Sweeney and was told that maybe my vehicle did not need the fluid changed. Another look at the parts list on a different date revealed that the engine coolant had not been changed. Even though these services were not performed, there was no adjustment to my total bill. I paid about $10 less than the original estimate, and I know these services cost more than $10. I had returned to Acton as my past experience with their sales and service personnel were very positive. Sadly, this experience is not in keeping with my previous visits. This type of experience does not inspire me to return. Regards, Tom Noonan PS My email address is now tensr@verizon.net, not ATT.net on your records. More
The guys at Acton Toyota (Internet Sales) were the most professional, helpful group I've dealt with for a car purchase. From my initial email with Chris to close of sale Ken, they provided clear informati professional, helpful group I've dealt with for a car purchase. From my initial email with Chris to close of sale Ken, they provided clear information with no hassle. I never felt pressured and when I asked questions, regardless of who I spoke to, I was given accurate answers. This sales team is top notch, I'd definitely buy from Acton Toyota again. More
Juliana was extremely attentive to details and displayed excellent listening skills. She was quick to pick up on those issues that were important to me as a prospective buyer. Once we agreed on the deal, he excellent listening skills. She was quick to pick up on those issues that were important to me as a prospective buyer. Once we agreed on the deal, her attentive remained sharp as she ensured all of my wishes and concerns were addressed to ensure a seamless follow through and delivery process. Juliana is a credit to Toyota and ActonToyota. Sincerly Keith Cheveralls A very satisfied customer More
Very honest and upfront and a clear cut above the others. From the very beginning you know this one is not like the others. Fast turnaround times on quotes for starters followed by clear and concise emails From the very beginning you know this one is not like the others. Fast turnaround times on quotes for starters followed by clear and concise emails with vehicle prices plus options spelled out neatly. I will travel out of my way to transact with a company like this. Everything about the experience has been pleasant. I learned about them through my credit union’s program and am glad I did. I have not and will not get my vehicle service at Acton Toyota, only because they are too far from where I live – but they are certainly worth the drive to purchase. Another interesting fact is that I received three other quotes as well from other dealers and each was higher than Acton Toyota’s. The others said they will beat their competitors quote(s), but why did they not give me their best price first pass? That said, for the fifty to one hundred dollars they will try and save me, I would rather stick with Acton Toyota's unique auto shopping experience (unless the other auto seller was just down the road from me – which they were not. Each of the other three was approximately 100 miles from where I live in NY State.) Thanks and happy auto shopping! More
Juliana Chavez is a excellent sales person, and was very polite and friendly. She showed a lot of patience even though I was asking her a lot of questions. Personalities like her that make the company succe polite and friendly. She showed a lot of patience even though I was asking her a lot of questions. Personalities like her that make the company successful. I would have no hezitation in recommending her to any one. Karim Semy More
I was very Happy to work with Acton Toyota on my vehicle purchase. I found the internet quote system they use offers the most information on what my vehicle was going to cost right down to the penny. Knowi purchase. I found the internet quote system they use offers the most information on what my vehicle was going to cost right down to the penny. Knowing this before I even walked in the door was fantastic. The gave me the lowest price and I had researched with three other toyota dealers in the area. I would recommend Acton Toyota for pricing and for great service by a very friendly personable staff. More
I bought 2 cars from Acton Toyota. It was a very positive experience. I considered other makes and found I liked the sales team and their straightforward manner. Steve Augusta at Acton Toyota bent positive experience. I considered other makes and found I liked the sales team and their straightforward manner. Steve Augusta at Acton Toyota bent over backwards to make me comfortable. He even agreed to pick me and my family up at the airport with my new minivan when we emigrated from Europe. I compare this experience with some dealerships where they don't let you test drive hybrids ("We don't have any for test drives") and where you feel like you need a shower and the Acton Toyota team rates very highly. Based on my experience, I am going to give them the opportunity to service my 2 new cars. More