Acton Toyota of Littleton

Buying a new car is not something I feel I am especially good at, so visiting a new-to-me dealership, looking at cars, figuring out what would best fit my needs and then putting together all the financial p good at, so visiting a new-to-me dealership, looking at cars, figuring out what would best fit my needs and then putting together all the financial pieces is not an activity I look forward to. The whole "car dealer" world feels foreign and wild to me. I have to say then, that my experience with Acton Toyota must be as civilized as it can get. First of all, I was impressed with how "normal" and friendly everyone I met was, whether or not I was working with them. No one was pushy or overbearing at any time -- such a relief! Steve worked with me and later introduced me to Shawnee in case I had questions in the future. That way one or the other would be able and available to speak knowledgeably with me. Over the course of the next week, I found everyone concerned to be friendly, courteous, well-informed and always responsive to quesions whether they be in person, over the phone or by e-mail. This has all made a big difference to me. I love my new car, and feel I know people in the dealership who I can talk to in the future. More

It was a pleasant experience dealing at this dealership. It was a pleasant experience dealing at this dealership. The atmosphere when entering was very relaxed. Mr Pereira was very friendly he was very It was a pleasant experience dealing at this dealership. The atmosphere when entering was very relaxed. Mr Pereira was very friendly he was very attentive and explained everything to me in an understanding way. His calm manner allievated my stress.I would not hesitate to recommend my family and friends to this dealership and Mr Pereira. Beverly Promisel More

We had a very positive experience at this dealership. It was one of the few times that buying a new car was virtually hassle-free. We did our homework first and then contacted the dealership via email. W was one of the few times that buying a new car was virtually hassle-free. We did our homework first and then contacted the dealership via email. We got an immediate response back by phone. There was no annoying, high pressure haggling and we were very satisfied with the price. Everyone we encountered was very pleasant. More

I visited another dealership where I felt high pressure to buy a vehicle immediately. It turned me off so I decided to check out Acton Toyota. Steve approached me and my father as we were looking at a RAV4 to buy a vehicle immediately. It turned me off so I decided to check out Acton Toyota. Steve approached me and my father as we were looking at a RAV4 on the showroom floor. He was very friendly and invited us over to his desk where he showed us on the computer the deal he could give me. No pressure, no "let me check with my manager", just honest respectful treatment which I appreciated. He gave me good value for my trade-in and I left happy I had made a good deal. I returned two days later to pick up my vehicle. Steve came over right away to greet me and assured me I would soon be on my way. He took the time to show me the features of my new RAV and told me to call him anytime should any issue arise. Then he sent me off in my new truck with a smile and a wave. My father was impressed and said next time he is in the market for a vehicle, he's going to Acton Toyota and I'm definitely recommending the dealership to everyone. Just a very positive experience. More

I had an excellent sales experience working with Richard. We was personable, professional, but not pushy. I have had some poor experiences with dealerships in the past but was pleasantly surprised by my expe We was personable, professional, but not pushy. I have had some poor experiences with dealerships in the past but was pleasantly surprised by my experience at Acton Toyota of Littleton. Although I wasn't feeling "the love" in the financing office when I turned down the extra coverage options, I would highly recommend Richard as a pleasant and knowledgeable salesperson. Thank you for the positive experience! More

I was moving to US and this was my first experience buying a car in US. And it was great, I've got complete information over the Internet including all fees, financing options etc. Steve was awesome - buying a car in US. And it was great, I've got complete information over the Internet including all fees, financing options etc. Steve was awesome - very friendly, knowledgeable and helpful. He has even handled return of my rental car. Finance department offered smaller APR based on recent special offer without me even asking for it. When I'll decide to buy car for my wife, I'll definitely call Steve. More

Prior to the purchase of my beautiful 2006 Toyota Sienna, I had very negative experiences with dealerships. I always felt that the salesperson was just in it for the "commission", not caring about the custom I had very negative experiences with dealerships. I always felt that the salesperson was just in it for the "commission", not caring about the customer. I was still upset from a prior visit to a dealership, and truthfully was not looking forward to buying a minivan. However I was running out of time, as my kids quickly got bigger, and I had to make the big decision. Talking to several coworkers at my school, they encouraged me to check out Acton Toyota of Littleton. They kept telling me about the reliability of their vehicles after so many miles and so many years. One Saturday afternoon I walked into Acton Toyota with my husband, still not too thrilled about the next few hours of my day. My mood completely changed as I first approached the receptionist at the desk. She had a huge smile on her face, asked what she could do for me, and then called over the salesperson to help me out. That is when I met Steve Augusta, who was kind and respectful from the start. He was an outstanding listener, really figuring out what is my main objective in a vehicle. I told Steve that I was looking for a used minivan, and he immediatley went into action. He showed us current listings of the minivans, and I immediately picked out one that caught my eye. From that point on, Steve led us through the other steps up until the purchase of the vehicle. I was thrilled! The whole process Steve was able to answer all of my questions clearly and accurately, not trying to sell me something I couldn't afford or didn't want. He knew me as a customer to know what exactly I was looking for, and was just genuinely happy to help. The Acton Toyota Dealership in Littleton is an outstanding facility. They are also very lucky to have such an amazing salesperson. This experience has shown me that buying a car can be an enjoyable experience. Now, about a month after my purchase, I absolutely love my Toyota Sienna. What a beautiful ride! I thank Steve and the dealership for allowing me to have such a positive car-buying experience! More

I tried to get an online price quote and didn't hear from them. I stopped by the dealership to see the cars. The price for a Matrix was way over the Edmunds MSRP never mind the realistic price. He wanted them. I stopped by the dealership to see the cars. The price for a Matrix was way over the Edmunds MSRP never mind the realistic price. He wanted to sell me a used car. I did get a chance to look at the alternatives. We bought a Camry there which has been fine. I think Neil sold me a Subaru. More

Actually I was looking for an used car but John Bernard had a great deal on a new car and was very satisfied. Everybody was very friendly and helpful, specially John. I'm extremely happy with my new purc had a great deal on a new car and was very satisfied. Everybody was very friendly and helpful, specially John. I'm extremely happy with my new purchase. Great price and great deal. Thank you so much for everything! More