Acton Toyota of Littleton

Overall I had a very good experience at Acton Toyota. Shawn Gormley, my salesperson was very friendly and went out of his way to make this a comfortable experience for me. Never once did I feel pressured Shawn Gormley, my salesperson was very friendly and went out of his way to make this a comfortable experience for me. Never once did I feel pressured to buy the Tacoma I was interested in. I feel he went above and beyond to make sure, at the end of the day, I was totally satisfied. Jack Lloyd the finance person was also terrific. The deal almost fell through due to a technicality regarding a rebate I was eligible for, however Frank got creative and in the end got me a better financing deal through Toyota. I would highly recommend driving out to Littleton and asking to speak with Shawn and jack regarding a new vehicle. More

I had no trouble getting permission to test drive the new Corolla, twice, before I made the decision to purchase this nice little car over and above several other similarly priced automobiles. I was not pre Corolla, twice, before I made the decision to purchase this nice little car over and above several other similarly priced automobiles. I was not pressured in any way to make a decision or to sign a contract before coming to my decision. I felt totally in control of my choice and was treated with respect. They explained the various controls and other operational components succinctly so that I was able to make an intelligent decision to buy. This was my first new car and I am a young 70 years old. More

Buying a car has always been a very stressful experience for both my husband and myself. This purchase was anything but. Bob Rabb is a terrific salesman, able to evaluate his customers well. There was no for both my husband and myself. This purchase was anything but. Bob Rabb is a terrific salesman, able to evaluate his customers well. There was no high pressure. He was patient, friendly, helpful, and blessed with a terrific sense of humor. I have been having my cars serviced by this dealership ever since it opened, and the service department deserves kudos also. The staff is trustworthy,caring and capable. And their new facility is a comfortable state-of-the-art experience. More

my overall experience was amazing, I have never been to a dealership where the people actually care and want to help you. I didn't feel pressured in any way, and appreciate everything that this dealership ha dealership where the people actually care and want to help you. I didn't feel pressured in any way, and appreciate everything that this dealership has done for me. I will recommend everyone to come to this dealership. More

After shopping at several dealers we bought our 2010 Prius from Tomas at Acton Toyota. Tomas honored the quote we received from him online, and did not add any "additional" fees to the price once we ca Prius from Tomas at Acton Toyota. Tomas honored the quote we received from him online, and did not add any "additional" fees to the price once we came in to buy (an experience we did have with other dealerships). Tomas is friendly, easy to work with and knowledgeable about the cars he sells. Tomas even came in on his day off to complete the sale in our timeframe. We are very happy with our new Prius and would definately return to this dealership should we need to buy another car. More

Shawn Gormley was without a doubt the most professional and respectful car salesman I have ever met - if you are looking for a vehicle be sure to call him. I agree with another single female who posted on and respectful car salesman I have ever met - if you are looking for a vehicle be sure to call him. I agree with another single female who posted on this board that Shawn is honorable and straight forward. He goes above and beyond what the average salesman does and will work very hard to get you the vehicle you want. No pressure, no upselling, he is dedicated to getting you the right car. Having bought several cars in the past and doing a fair amount of online research I felt fairly confident in speaking with dealers, but Shawn taught me a few things I didn't know. Maybe that's what I appreciated most - his first priorities were in educating me about the cars and various features, not in getting my money. He pointed out the pros and cons in what I was looking for and helped me zoom in on the exact car that was right for me. The irony is that I had to buy a car elsewhere - I needed to get a car quickly because my old one gave out and the Thanksgiving promotions were very time-limited. Shawn tried to swap a car from elsewhere but couldn't get the exact features I needed within my timeframe. I wish I could have waited longer because Shawn really deserved to make the sale. Without a doubt, he gave me the best customer service I've gotten anywhere, on any product, not just at a car dealer. The mood at Acton Toyota was upbeat as well. It was a comfortable environment to look for a car. The other car shoppers I saw looked relaxed and I never heard anyone being pressured. They deserve their great rating on this site. More

From my initial telephone contact to the delivery of my new Prius, Ken Hsu was informative, friendly and throughly professional in all of his contact. I would definitely recommend him to any of my friends new Prius, Ken Hsu was informative, friendly and throughly professional in all of his contact. I would definitely recommend him to any of my friends and family interested in purchasing a Toyota. More

When you deal with Acton Toyota there are no sale's gimmicks... no pressure tactics..like "what can I do to close the deal today"... like frequent trips back and forth to the sale's manager...like hol gimmicks... no pressure tactics..like "what can I do to close the deal today"... like frequent trips back and forth to the sale's manager...like holding on to your trade- in keys.. Acton is very professional, courteous an low key... I'd buy from them again .. They are very different from the other Toyota dealerships locally More