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Acton Toyota of Littleton

Littleton, MA

4.3
3,696 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,696 reviews

May 07, 2010

I test drove a tundra on sunday it is now thursday night and i was told i would recieve a call on monday still no call, left three messages and was told a manager would contact me today no call, i have he More

by kobie9
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken TE
Jun 03, 2010 -

Acton Toyota of Littleton responded

Acton Toyota of Littleton wrote on 5/7/2010 9:26:02 AM: I hope this email finds you well. I am disappointed to read of the poor follow up our dealership provided you thus far. Our dealership, Ken Te, and our management staff all pride itself on excellent customer service with good follow up to ensure our customers are getting the information they desire. Unfortunately, however, it looks like we certainly failed in your case. For this I apologize on behalf of Acton Toyota. It is our hope that you'd be willing to provide our dealership one more opportunity to assist you with a potential Toyota purchase. If you are inclined please feel free to contact me directly at 978-431-5867 or by email at ben.koller@actontoyota.com. I hope to hear from you and I promise our store will provide you with the great service that has helped us score so well on this customer review site. Respectfully, Ben Koller Internet Sales Manager 978-431-5867

May 06, 2010

Having been a customer of Acton Toyota for a number of years, I am pleased to say that, as he alway has, Neil Schwartz, is one of your best "representative. I've always contact Neil and use his service, w More

by MC67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Asst.Serv.Mgr. Neil Schwartz
May 04, 2010

I purchased a 2008 Toyota Prius from Acton Toyota in 12/07. Today, I brought the car into the facility without an appointment to address the accelerator pedal recall and was in and out of the shop in a More

by irishpilotjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian in Service
May 01, 2010

I started browsing dealerships a couple of weeks ago, trying to decide what I wanted my first new car to be. I went to Acton Toyota in Littleton, MA just to look and figure out if I wanted another corol More

by arik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Bernard
April 30, 2010

Thinking about getting a Prius, we first went to Littleton, the closest dealer. Travis was straightforward, candid, and un-pushy. Next was Lancaster where the salesperson was less experienced and More

by Tom Crow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis McCarthy
April 20, 2010

Ray and Garrett and the entire staff were very friendly and helpful. There was no pressure, which my wife and I both appreciate, just a "take your time, we're here to answer any questions" disposition. More

by bryankwalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Shavone and Garrett Green, Garrett Green
April 19, 2010

Tomas is a good sales representative, friendly, responsive, reliable and honest. I am comfortable to deal with him during the whole process. The overall online communications, in-store experience More

by Venza2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Revetria
April 19, 2010

It was the best car buying experience I've had in over 20 years. Jerry was there to help me get the car I wanted and answer any questions I had. He took the time to show me around the dealership. I could s More

by Brucegeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Thomas
April 16, 2010

We have been doing business with Acton Toyota ('99) and Chris Johnson for a number of years. We continue to go back, and recommend Acton Toyota because of their sales and service department. Chris Johnso More

by cissyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Johnson, Chris Johnson
April 16, 2010

Great experience. I own a fleet of vehicles and always deal over the phone. I know what I want and what I will pay. This deal took all of 15 minutes. We revieved the car 1 day late later that expected More

by sgeoffroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
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