Acton Toyota of Littleton

This is my 3rd Toyota I have purchased and Garrett took the time to work with me, he went over all the features of the car, outstanding customer service. I would recommend this dealership and Garrett to f the time to work with me, he went over all the features of the car, outstanding customer service. I would recommend this dealership and Garrett to family and friends. I am very happy with my new purchase More

Whether shopping for a car or looking for good service, Whether shopping for a car or looking for good service, everyone has had the experience of walking into a dealership wondering what to expect. I fel Whether shopping for a car or looking for good service, everyone has had the experience of walking into a dealership wondering what to expect. I felt the same way when I first walked into Acton Toyota to have my car serviced. What I soon discovered was that Acton Toyota was the most honest and reliable place to have a car fixed!! After 20 years of continuing to be a loyal patron, I have found myself returning to have a car serviced or to buy a car. I would never go any where else. The honesty and integrity of this dealership leaves one wondering why anyone would go to another Dealership. I have bought my last 3 cars from this dealership and continue to go there for service. Chuck Bradshaw, the service manager, is the best! :-) Randy and Neil and all the other service people.......Eric, Leo, are just as wonderful. I feel so lucky and relieved to have found a Dealership that I trust to go above and beyond all expectations! :-) More

The service department is always ready when I get there and truns my car around quickly. When the service takes a while, the free Wi-Fi and snacks make the time productive. the people are always friendly and truns my car around quickly. When the service takes a while, the free Wi-Fi and snacks make the time productive. the people are always friendly. I have now purchased 2 cars from this dealer, one new and one used and I am satisfied in all respects. More

The people are friendly and skilled, and provide accurate estimates. The facility is clean, comfortable and provides lots of options for spending time waiting for the service to be completed. T.V. Internet estimates. The facility is clean, comfortable and provides lots of options for spending time waiting for the service to be completed. T.V. Internet access, magazines, coffee, snacks and lunch..you can't beat that. More

I'm very pleased with the new Toyota lease I just signed -- and very pleased with Chris Johnson (Acton Toyota), who I worked with. I wanted to take advantage of the lease deals, but originally planned to -- and very pleased with Chris Johnson (Acton Toyota), who I worked with. I wanted to take advantage of the lease deals, but originally planned to purchase a used car because my annual mileage was over the lease limit. Chris was able to offer a modified lease option that allowed more mileage. Chris was a pleasure to work with. Very knowledgeable and sincere. The whole experience was easy and without any pressure or tension. Chris even delivered my new car personally, since I had no transportation. -- Chuck Higgs charles.higgs@comcast.net More

Needed to have my car serviced and couldn't have asked for a better experience. Helpful and informative. Took the time to make sure I understood all the facts and options prior and post service. Steve for a better experience. Helpful and informative. Took the time to make sure I understood all the facts and options prior and post service. Steve Martin was fantastic. While waiting for service to be completed I had the pleasure of dealing with Jim Amistadi, terrific sales person. He knew I was not immeadiately in the market for a car but was window shopping while my service was being performed. Still took the time to show me some options and give me information so I can be more informed for my next purchase. Will be purchasing my next car from Jim and Acton Toyota in the future. More

After a very bad experience at Tewksbury IRA Toyota, my expectations were very low, but John and the rest of the staff at Acton Toyota quickly exceeded these expectations and showed me how a professional d expectations were very low, but John and the rest of the staff at Acton Toyota quickly exceeded these expectations and showed me how a professional dealership is run. Everyone was friendly and easy to work with. Johh did not pressure us, and he worked with us to help us find the right car for us. John was prompt about calling us when he said he would, and was very knowledgeable and polite. I plan to buy another car in about a year, and I will definitely return to Acton Toyota. I highly recommend this dealership. They are no-nonsense, friendly, and professional. More

I came here for the 105k service maintenance on my Prius. I got there in the morning after making an appointment online earlier in the week. After being told it would take 2.5 hours for the service, I was g I got there in the morning after making an appointment online earlier in the week. After being told it would take 2.5 hours for the service, I was given a voucher for a meal in their upstairs cafeteria. The cafeteria had plenty of seating, was clean and had decent food. I also appreciated that there was wi-fi available. After waiting only about an hour and a half, I was surprised to hear my car was ready! Checkout was a breeze - after paying at the service staff's desk, I found my car waiting in the front parking lot with the keys in it. Overall I was happy with the experience, especially after having less than satisfactory services at other Toyota dealerships in the area. I feel the service department is trustworthy, and I will definitely bring my car back here for future maintenance. Thanks! More

We bought a 2010 Prius from Jim Sullivan at this dealership. We couldn't have been happier with the level of service and friendliness from Jim. The entire buying experience was a pleasure, and he dealership. We couldn't have been happier with the level of service and friendliness from Jim. The entire buying experience was a pleasure, and he even assisted us with some repairs on our Sienna. We had previously bought from and received service from IRA Toyota in Tewksbury, and we now come to Littleton due to the terrible service experience from IRA. Service from Acton has been great, and now we can add that Jim has made the buying experience just as good. We will recommend Jim and Acton to others who might be looking for a car. On the price side, I think we received a fair price. Not a steal, but a fair price. Thanks! More

Our Toyota Avalon is now eight years old. We purchased it when Acton Toyota was indeed in Acton, and, because of the quality of the service department, we have never taken it anywhere else, except, perhap it when Acton Toyota was indeed in Acton, and, because of the quality of the service department, we have never taken it anywhere else, except, perhaps for a carwash. Truly, Acton Toyota is a "class act," one which other dealerships should strive to follow. We always know that the technicians there understand our car completely and treat it accordingly. We always know that we are more than simply automatons driving the car in for service and then twiddling our thumbs waiting for the service to be complete. FAR FROM IT! We feel valued and respected as people and customers. Unlike so many dealerships with whom we had contact a decade ago, Acton Toyota has never pushed for unnecessary, expensive repairs in an attempt to make more money. They seem to realize that a customer who is respected by them respects them in return. In short, we intend to stay with Acton Toyota for all service and car purchase needs. More