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Acton Toyota of Littleton

Littleton, MA

4.3
3,696 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,696 reviews

August 26, 2010

Technical guys are not professional, they can not find the real problem, just keep telling you something need to be replaced. It seems to me that everytime when you visit the service department, they have More

by bobo11469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forget the name
Aug 26, 2010 -

Acton Toyota of Littleton responded

The success of our business has been built upon trust, honesty, and outstanding value. There is nothing more important to us than our integrity and our relationships with our customers. We also pride ourselves on resolving problems quickly and responding to customer concerns. If you have a specific issue, problem, or concern, we would be happy to assist you. Please contact Chuck Bradshaw, Service Director, or myself at 978-263-1500. Our goal is to resolve your issues to your satisfaction.

August 26, 2010

I started going to Acton Toyota when I heard that they had free breakfast/lunch when you wait for your car. I know it is a silly reason to start going somewhere, but a reason is a reason. Since then, I ha More

by teh_g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sandy Joyce, Brian Harding, Chuck Bradshaw
August 26, 2010

i had scheduled routine maintenance, oil change, tire rotation. while truuck was in the shop for this work, they discovered my truck had an open recall for gas pedal modification. they performed that w More

by dkr2202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : service department
August 26, 2010

No hassle, no pressure. Just as relaxing as possible, for a new car purchase. John Bernard took lots of time to show me the vehicles and was quite knowledgeable. He was also patient with my buying proc More

by jreardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Bernard
August 25, 2010

Acton Toyota is excellent. The service center is clean and comfortable. They provide a wonderful waiting area where I can use their wireless network to work until my repairs are complete. The service is More

by swilkening
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leo Gregoire
August 25, 2010

Acton Toyota (John Bernard and several management folks) handled a difficult situation with speed and professionalism. My car had been rear-ended and totaled just days earlier. As a resident of South Caroli More

by dbc8221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Bernard
August 25, 2010

Acton Toyota has brought the new car buying experience to a new level of excellence. The cafetaria and complementary drinks are a real plus when trying to shop with young children. The salesperson Juliana Mo More

by kolodny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JULIANA MOREIRA
August 25, 2010

Very competent and efficient - excellent knowledge of product; prompt response to questions; did not pressure to upgrade or load up on options, but suggested those that would be most desireable, includin More

by yodergulch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KENNETH TE
August 25, 2010

Top notch experience. Absolutely top notch. I was impressed. Makes me want to buy a new car from you, which I might be doing soon. Top notch experience. Absolutely top notch. I was impressed. More

by thealy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan
August 24, 2010

In 2010 I had switched from a van to a Toyota Camry, and after a year of trying I was not satisfied driver a lowly car. Bob Gaudet came to my rescue by stepping forward and making me a superb deal for my 2 More

by DJ Hunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gaudet, Bob Gaudet
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