Acton Toyota of Littleton

The service center at Acton Toyota has always been exceptionally pleasant and easy to work with. If you come in for service and they find something with your vehicle that might require immediate atte exceptionally pleasant and easy to work with. If you come in for service and they find something with your vehicle that might require immediate attention, they always take the time to explain what your options are. They never pressure you into more service than you need. The turnaround time is always what they promise (if not quicker) and it does not matter with whom you work with during your appointment. All of the service center personnel are highly qualified and many of them have been there for years (which helps to explain the consistently excellent level of service that Acton Toyota has been providing to my wife and I for 20 years). More

My recent purchase at Acton Toyota of Littleton was the best car buying experience I have ever had. Steve helped me to decide on the vehicle that was right for me and the needs of my family, and then made best car buying experience I have ever had. Steve helped me to decide on the vehicle that was right for me and the needs of my family, and then made sure I got the exact model and color I wanted. The financing, trade-in, and registration process was easy and hassle free. This dealership is friendly, open, inviting, and clean - with a very impressive repair lounge area. I highly recommend the dealership and sales team to any and all. More

I was buying an "almost new" 2010 Highlander Limited from out of town - love it by the way! Ben Koller and Acton were extremely helpful and accomodating dealing with me remotely. They were fair with respec out of town - love it by the way! Ben Koller and Acton were extremely helpful and accomodating dealing with me remotely. They were fair with respect to price and prompt to respond to my many questions and requests for documentation (Ben responded from home several times on his days off). They even sent someone to fetch me from the bus station (30 minutes away) to come pick up my vehicle. Acton is a large dealer with lots of inventory and a clear focus on customer service. I would highly recommend Acton (and Ben in particular) to anyone, whether you live in the area, or are considering buying a Toyota from out-of-state or country. Thanks Ben! More

I purchased a 2008 Camry Hybrid from Gregg McHugh. Before I went to acton toyota of littleton I went to the ford dealership in stoughton where I got what I presume was the typical used car buying expe Before I went to acton toyota of littleton I went to the ford dealership in stoughton where I got what I presume was the typical used car buying experience. I try to be a positive person but the service was awful. I felt like the guy was going to freakout if I wasted his time. I only give this story to give a little perspective of my experience with Gregg at Acton Toyota of Littleton. Gregg was GREAT! I came in with my father and we knew which two cars we wanted to look at from the internet (Gregg is in internet sales). He let us test drive both of the cars with absolutely no hassle and no sales pitch (He's been doing this for a while. He's been selling cars in the community for 8 years and counting). He was simply there to answer any questions. It was great he could probably tell that we were new to this so he just let us ask the questions. The cars spoke for themselves. The prices that they list online are extremely competitive so we settled on the full price but I certainly did my homework on this car as it was the exact make model and options that I wanted. I will end my story shortly but not before the best part. I had complicated demands in terms of registration and getting the car on the road because I wanted the car registered to my mother who was not there and my father and I wanted to pay for the car with separate personal checks. Gregg worked with us throughout the process and we agreed that I would get my car on monday (giving time for the checks to clear) but I couldn't make it out to Littleton. Gregg offered to drive from littleton all the way to Childrens hospital in Boston (45+ minutes) to meet with my mother whom he had never met to get all the paper work signed then he would drive all the way out to Arlington (40+ minutes) in rush hour traffic to personally deliver my car to me at my home! Where could you possibly get service like this? Acton Toyota of littleton is where! Bottom line the folks at Acton Toyota of Littleton are great. They are members of your community. Gregg played hockey at a local high school and Christopher Wright (the cashout guy) played football at my high school under my former track coach. All and all it was an incredible experience, one that I couldn't have imagined possible. I recommend this dealership and especially Gregg and Chris to any and all perspective car buyers. More

We bought a Toyota Siena after camparing Honda Odyssey 2010 and 2011. Acton Toyota had the best price compared with anyone out there. This is the best hassle free car buying experience we had and Greg McH 2010 and 2011. Acton Toyota had the best price compared with anyone out there. This is the best hassle free car buying experience we had and Greg McHugh was very good and helpful. It does helps that Toyota is offering 2 year free oil change service and I have used their services before and I know they are very good. More

Great dealer, great service, excellent people. Sales people are friendly and competent. The service department is knowledgeable and competitively priced. Always feel like you are dealt with fairly. I ha people are friendly and competent. The service department is knowledgeable and competitively priced. Always feel like you are dealt with fairly. I have always enjoyed the relationship I have had with Acton Toyota. More

The brief encounter I had with Jack Lloyd was also pleasant. The facility is quite pleasant and it offers nice amenities when you have to wait. The sales person was professional but quite pleasant. Th pleasant. The facility is quite pleasant and it offers nice amenities when you have to wait. The sales person was professional but quite pleasant. The paper work and payment part took longer than it should. My overall experience was pleasant and I would recommend the dealership and my salesperson John Bohr to others. More

Acton Toyota does everything right. They treat their customers like they matter, they are fast, clean, and reasonably priced. They don't fix anything that doesn't need to be fixed - you can trust them. customers like they matter, they are fast, clean, and reasonably priced. They don't fix anything that doesn't need to be fixed - you can trust them. There were 6 people in line a few Saturdays ago, waiting for service - they were handled quickly and efficiently, I barely waited 5 minutes. Cheerful service, my car was ready when they said it would be ready...what's not to like? More

From start to finish great customer service experience. Jim had great product knowledge and couldn't have been more helpful. Quality of vehicles offered for sale were first rate and pricing was good. Low p Jim had great product knowledge and couldn't have been more helpful. Quality of vehicles offered for sale were first rate and pricing was good. Low pressure but still attentive sales practices were appreciated. We will be back for our next vehicle. More

I went to Acton Toyota some years ago to have my Toyota car serviced after having a negative experience of another Toyota dealer. I have never been disappointed by their work. So I went there to look at a car serviced after having a negative experience of another Toyota dealer. I have never been disappointed by their work. So I went there to look at a new Tundra. It was 9 months before I was sufficiently comfortable with my financial situation to actully start a serious review of the options and features I wanted in a new truck. The salesman was very patient and never pressured me. He always greated me warmly when I was having my car serviced and recalled the details of which vehicle I owned, and which I was considering purchasing. When it came time to look at the numbers he was fully transparent about the dealer cost, and the price they would ask for the vehicle, configured the way I wanted. I included a trade-in vehicle and the valuation was fair and explained to me. All through the process I was never made to feel rushed or ignored. I plan to return to this dealership and this salesman to make future car purchases. More