Acton Toyota of Littleton

Peter was easy to work with and made the process easy. He coordinated with the other departments and kept us informed of the progress. Brian from insurance was a new streamlined experience, took care of a He coordinated with the other departments and kept us informed of the progress. Brian from insurance was a new streamlined experience, took care of all the insurance issues. Brian from finance finished the process, I said in the "least painful way" which is a compliment I normally despise the whole car buying experience- this was one of the best! More

STAY FAR FAR AWAY FROM ACTON TOYOTA! !! TAKE YOUR BUSINESS ELSEWHERE! Acton Toyota of Littleton is as crooked, FRAUDULENT and corrupt as it gets!!! I received the following alerts on my 2 !! TAKE YOUR BUSINESS ELSEWHERE! Acton Toyota of Littleton is as crooked, FRAUDULENT and corrupt as it gets!!! I received the following alerts on my 2023 Camry with 31k miles. Error on my instrument panel has these messages: 1. Power Steering Malfunction 2. Steering Power Low 3. Pre-Collision System Malfunction 4. Lane Trace Assist Malfunction. Vehicle is under bumper-to-bumper warranty, or at least that is what my Toyota Owners Manual tells me and what Toyota North America tells all customers. However, Acton Toyota of Little decided to cash in BIG. Diagnosis estimate for customer to pay reads as follows: 1. TEK06040301 - Steering Gear Box Assembly Remove and Replace = $3,695.79 (Customer Pay) 2. 4ALIGN - 4 WHEEL ALIGNMENT TO YOUR VEHICLE'S SPECIFICATION = $166.95 (Customer Pay). RO#: 26820, Tag#: 928, Technician: 407, Service Advisor: Gage Garcia. Reason provided me for the diagnosis was that a mouse chewed the Steering Gear Box Assembly!!! So per Acton Toyota, parking my Camry on row parking with 40 other cars, only my 2023 Camry's Steering Gear Box Assembly became the preferred diet for mice among 40 or so cars. And, by the way, the mice also misaligned my wheels in the process of chewing the steering gear box assemble! Only in ACTON TOYOTA OF LITTLETON stealership and NOT dealership is that possible under the moon. AVOID THIS DEALERSHIP AT ALL COST!!! BTW, this would typically require only reprogramming to fix per various posts, not $3,862.74 per Littleton. Acton Toyota intentionally and fraudulently created a problem when none existed by stripping insulation on steering gear box wiring, and then lifted vehicle for me to see how a mouse picked my vehicle out of 40 in the parking lot. Interestingly enough, they thought they needed to show me this so-called mouse bite or chew. I guess the Acton Toyota "mouse" had to climb so far up to chew insulation when it could easily chew the tires. Business must be real slow that a dealership can stoop so low in an effort to defraud their customers. More

Acton Toyota sold me a lemon. Brand new 2024 Camry with a defective engine. Dealership refuses to help resolve the problem. BUYER BEWARE. DO NOT BUY A VEHICLE AT ACTON TOYOTA. UNE Brand new 2024 Camry with a defective engine. Dealership refuses to help resolve the problem. BUYER BEWARE. DO NOT BUY A VEHICLE AT ACTON TOYOTA. UNETHICAL AND TERRIBLE CUSTOMER SERVICE !! More

We are always pleased with our service. I find the service assistants courteous, professional,and efficient. We were happy with our service assistance with Rehan. I find the service assistants courteous, professional,and efficient. We were happy with our service assistance with Rehan. More

Paul Healy did a terrific job navigating me through the process of trading in one RAV4 for another. process of trading in one RAV4 for another. More

Excellent sales rep Brian Doney and finance exec Alex Wheaton. Super transparency and communication skills (a part was delayed in arriving and they kept in touch). Other Toyota dealers in the area were Wheaton. Super transparency and communication skills (a part was delayed in arriving and they kept in touch). Other Toyota dealers in the area were weak compared to this strong team. Thanks, everyone. I love my new Prius. More

Everything went great , Rehan was awesome and helped me with everything I needed to make everything for my car go smoothly with everything I needed to make everything for my car go smoothly More

Wellington Pereira, Josh Febus, and John Lucey were outstanding! They were very informative and knowledgeable. They answered all our questions very thoroughly. outstanding! They were very informative and knowledgeable. They answered all our questions very thoroughly. More

Andy Giles and Alex Wheaton were excellent! 10 stars!! I would definitely deal with them again! 10 stars!! I would definitely deal with them again! More