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Acton Toyota of Littleton
Littleton, MA
3,695 Reviews
Acton Toyota of Littleton pledges its sales process will be:
Simple
We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure.
Honest
We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your ...
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Today:Open today 9:00 AM - 6:00 PM
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Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 3,695 reviews
August 22, 2024
I had a great experience in 2006 when I bought my Sienna then. However I came today to inquire about a specific vehicle and after saying that I'm interested and going to bring my wife, but when we drove bac then. However I came today to inquire about a specific vehicle and after saying that I'm interested and going to bring my wife, but when we drove back the car was already sold. The sales person Nick is new in this business (just three days) and he told me he didn't have time to do a courtesy call that the car is gone. Nick, it's very unprofessional. Please try to do better with the next customer. More
by kapyarets
Employees Worked With
Nick (didn't catch the last name)
August 18, 2024
STAY FAR FAR AWAY FROM ACTON TOYOTA! !! TAKE YOUR BUSINESS ELSEWHERE! Acton Toyota of Littleton is as crooked, FRAUDULENT and corrupt as it gets!!! I received the following alerts on my 2 !! TAKE YOUR BUSINESS ELSEWHERE! Acton Toyota of Littleton is as crooked, FRAUDULENT and corrupt as it gets!!! I received the following alerts on my 2023 Camry with 31k miles. Error on my instrument panel has these messages: 1. Power Steering Malfunction 2. Steering Power Low 3. Pre-Collision System Malfunction 4. Lane Trace Assist Malfunction. Vehicle is under bumper-to-bumper warranty, or at least that is what my Toyota Owners Manual tells me and what Toyota North America tells all customers. However, Acton Toyota of Little decided to cash in BIG. Diagnosis estimate for customer to pay reads as follows: 1. TEK06040301 - Steering Gear Box Assembly Remove and Replace = $3,695.79 (Customer Pay) 2. 4ALIGN - 4 WHEEL ALIGNMENT TO YOUR VEHICLE'S SPECIFICATION = $166.95 (Customer Pay). RO#: 26820, Tag#: 928, Technician: 407, Service Advisor: Gage Garcia. Reason provided me for the diagnosis was that a mouse chewed the Steering Gear Box Assembly!!! So per Acton Toyota, parking my Camry on row parking with 40 other cars, only my 2023 Camry's Steering Gear Box Assembly became the preferred diet for mice among 40 or so cars. And, by the way, the mice also misaligned my wheels in the process of chewing the steering gear box assemble! Only in ACTON TOYOTA OF LITTLETON stealership and NOT dealership is that possible under the moon. AVOID THIS DEALERSHIP AT ALL COST!!! BTW, this would typically require only reprogramming to fix per various posts, not $3,862.74 per Littleton. Acton Toyota intentionally and fraudulently created a problem when none existed by stripping insulation on steering gear box wiring, and then lifted vehicle for me to see how a mouse picked my vehicle out of 40 in the parking lot. Interestingly enough, they thought they needed to show me this so-called mouse bite or chew. I guess the Acton Toyota "mouse" had to climb so far up to chew insulation when it could easily chew the tires. Business must be real slow that a dealership can stoop so low in an effort to defraud their customers. More
by karatkahn
Employees Worked With
May 24, 2024
Acton Toyota sold me a lemon. Brand new 2024 Camry with a defective engine. Dealership refuses to help resolve the problem. BUYER BEWARE. DO NOT BUY A VEHICLE AT ACTON TOYOTA. UNE Brand new 2024 Camry with a defective engine. Dealership refuses to help resolve the problem. BUYER BEWARE. DO NOT BUY A VEHICLE AT ACTON TOYOTA. UNETHICAL AND TERRIBLE CUSTOMER SERVICE !! More
by DANNYSCHAYES
Employees Worked With
Jimmy Gianino
February 12, 2024
We are always pleased with our service. I find the service assistants courteous, professional,and efficient. We were happy with our service assistance with Rehan. I find the service assistants courteous, professional,and efficient. We were happy with our service assistance with Rehan. More
by dmbernatchez@gmail.com
Employees Worked With
Other Employees :
Rehan was very helpful and great to work with.
January 17, 2024
Excellent sales rep Brian Doney and finance exec Alex Wheaton. Super transparency and communication skills (a part was delayed in arriving and they kept in touch). Other Toyota dealers in the area were Wheaton. Super transparency and communication skills (a part was delayed in arriving and they kept in touch). Other Toyota dealers in the area were weak compared to this strong team. Thanks, everyone. I love my new Prius. More
by Judy
Employees Worked With
Alex Wheaton, Brian Doney
January 05, 2024
Wellington Pereira, Josh Febus, and John Lucey were outstanding! They were very informative and knowledgeable. They answered all our questions very thoroughly. outstanding! They were very informative and knowledgeable. They answered all our questions very thoroughly. More
by Mike
January 04, 2024
Andy Giles and Alex Wheaton were excellent! 10 stars!! I would definitely deal with them again! 10 stars!! I would definitely deal with them again! More
by Jculkins
December 22, 2023
Good experience overall. The folks there worked with me and were very helpful. Thank you ! The folks there worked with me and were very helpful. Thank you ! More
by Zach
