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Acton Toyota of Littleton

Littleton, MA

4.4
3,691 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,691 reviews

January 06, 2022

Great Service. Would recommend Acton Toyota to everyone! Service was quick. Service manager explained everything! More

by gdmsr1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piazas
Jan 12, 2022 -

Acton Toyota of Littleton responded

Thank you for this great 5 star review!

January 05, 2022

The service was fast and smart. People detected that my inspection sticker was out of date. The person who handled my service was polite and considerate. More

by tedbayne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Acton Toyota of Littleton responded

Thank you for the 5-star review! We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience!

January 05, 2022

Brian was very helpful in making my purchase go as smoothly as possible. Thank you! More

by Alyssa M
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Doney
Jan 06, 2022 -

Acton Toyota of Littleton responded

Thanks for the amazing review! We're always happy to help!

January 05, 2022

Service experience was very goodLoaner/Rental Service experience was very good Loaner/Rental transportation not available Pickup delayed because valet could not drive a standard transmission O More

by ervjohns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Doney
Jan 06, 2022 -

Acton Toyota of Littleton responded

Thank you for the great review and feedback!

January 04, 2022

Personal was nice and knowledgeable. It Took some time to purchase the vehicle I wanted. More

by ssmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy, Steve Kiviat
Jan 06, 2022 -

Acton Toyota of Littleton responded

We are happy we could make your experience a positive one! We hope to be of service to you again!

January 04, 2022

Excellent communication, service and attention to detail. Brian was helpful, informative, and knowledgeable about the vehicle and process. More

by samuel.turner77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Doney
Jan 06, 2022 -

Acton Toyota of Littleton responded

We are happy we could make your experience a positive one! We hope to be of service to you again!

January 04, 2022

Gouging customers at the highest level.the price quote was offensive at best.Absolutely ridiculous. More

by Schof8634
Price
Recommend Dealer
No
Employees Worked With
Ken White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Acton Toyota of Littleton responded

I apologize for the level of service we provided. I can assure you this is not a reflection of how we do business, and we will work to rectify internally, with the intent of giving our customers a much-improved buying experience. Glenn Hoffman General Manager 978-431-5821 Acton Toyota

Jan 06, 2022 -

Schof8634 responded

Too late your gouging says it all.

January 01, 2022

I definitely recommend Acton Toyota. Everyone I interacted with was personable and pleasant. They worked with me to create a purchase I was happy with. More

by Jchase730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gormley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Beltran
Jan 06, 2022 -

Acton Toyota of Littleton responded

We appreciate your review of our dealership! Thanks again for your business! Take care!

December 31, 2021

I’ve always had a great experience whether when leasing, servicing or purchasing my vehicle. I was pleased that purchasing my vehicle from leasing was an easy process. I’m hoping this vehicle lasts a while More

by susanjbowen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Downing
Jan 06, 2022 -

Acton Toyota of Littleton responded

Susan, thank you very much for coming to our dealership! We appreciate this great review.

December 30, 2021

Brian was Informative, upbeat, patient. No-nonsense. Almost 2 days later and I feel comfortable with my purchase. More

by bedpost.02-washtub
Recommend Dealer
Yes
Employees Worked With
Acton Toyota Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John -we completed the paperwork with him. Very professional, clear, respectful and no nonsense, Brian Doney
Dec 30, 2021 -

Acton Toyota of Littleton responded

Thank you for this great review! We're always happy to assist!

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