Acton Toyota of Littleton

We have bought two Highlanders from here. The second was in the middle of the COVID pandemic. We had heard great things about them and I have seen nothing to contest that. In particular ha The second was in the middle of the COVID pandemic. We had heard great things about them and I have seen nothing to contest that. In particular has been our recent experience. I discovered our 2021 Highland had a factory defect of a misaligned lift gate. Snow from a blizzard was able to get through the seal, as could sunlight. This was a very subtle defect that even I did not notice for 9 months and was not at all the fault of this dealership. I brought it in and was not even sure myself if the issue was valid, but they quickly agreed there was a problem and agressively set out to solve it. They first tried replacing the spring struts and hinges. That did not resolve it. Then they went all the way to replacing the entire lift gate and working to get the alignment perfect. They even ran water over it for an extended period of time to be sure it was right. Yes, it took over two weeks to resolve, but they did not rush it but did what was right to get the right parts with no shortcuts. During this time we we given the use of a loaner vehicle without the need to even request it, and totally without charge. I know that such experiences do not always lead to the best outcomes or experience with a dealer or service department, but we are very impressed and could not be more pleased with the outcome! More

Always friendly people and they are quickly available. I’ve bought five cars there now and have not regretted it. I’ve bought five cars there now and have not regretted it. More

The whole experience at Acton Toyota was excellent. Everyone was extremely professional and knowledgeable. A shout out to Salesman Leo and finance guys Mike and Bill who were all fantastic. My husband Everyone was extremely professional and knowledgeable. A shout out to Salesman Leo and finance guys Mike and Bill who were all fantastic. My husband and I never felt any pressure. We bought a pre owned certified Rav 4 and got a great deal. I would defiantly recommend this dealership to my family and friends. More

I was so glad the way Brian helped me to get my car papers work done ,he is excellent and he was nice to us...thanks Brian. papers work done ,he is excellent and he was nice to us...thanks Brian. More

Salesman, Brian K. Doney was very good. Service Department needs help...too long a wait. Doney was very good. Service Department needs help...too long a wait. More

simple, easy, relax , no stress car purchase experience , highly recommend. Brian Doney is the best, thank you so much assisting me purchasing 2019 Toyota Highlander. highly recommend. Brian Doney is the best, thank you so much assisting me purchasing 2019 Toyota Highlander. More

Brian: Thank you so very much for your input and assisting my Grandson with our purchase of his first Vehicle. Wonderful Experience !! Your input and knowledge is so valuable!! And of course, assisting my Grandson with our purchase of his first Vehicle. Wonderful Experience !! Your input and knowledge is so valuable!! And of course, made our discussion very quick and easy!! He loves his Rav4, and it is safe and reliable!!! Thanks again, looking forward to doing business with you very soon Lynn Roderick More

Alex wheaton is the greatest employee this place has. Stefan was a good employee aswell. Stefan was a good employee aswell. More

Salesman listened really well and was very helpful; financial manager very efficient and knowledgeable. Everyone was welcoming and professional. It was a terrific experience! financial manager very efficient and knowledgeable. Everyone was welcoming and professional. It was a terrific experience! More

Tyler Slicklen listened to our needs and budget concerns. He then focused on helping us find our new used Highlander. No sales pressure, no questions unanswered, and no problems unresolved. Tyler is a newcom He then focused on helping us find our new used Highlander. No sales pressure, no questions unanswered, and no problems unresolved. Tyler is a newcomer at Acton Toyota, nonetheless, he impressed us as a dependable, resourceful, and good-humored salesman. We received no balloons, pizza, or popcorn for this endorsement. More