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Acton Toyota of Littleton

Littleton, MA

4.3
3,703 Reviews
Acton Toyota of Littleton pledges its sales process will be: Simple We will assist you in a straight-forward manner that is focused on helping you find the vehicle you want at a competitive price without any hassle or high pressure. Honest We will deliver you a transparent sales process where information is accurately and openly shared with clarity and candor. We promise to respect your intelligence and your desire to be treated with courtesy and respect. Guaranteed We will stand by and make good on the commitments made during and after your purchase. The prices that are advertised and we agree to will be honored and never change. You will pay exactly what you are quoted and you will never be surprised with any hidden fees.
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221 Great Road

Littleton, MA

01460

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Showing 3,703 reviews

October 04, 2025

Great experience! Options clearly explained. No pressure. Didn’t have to wait to get car. Nathan was really good..lots of info! More

by wjtmats
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Tendo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2025

I passed 3 other Toyota dealerships just so I could work with Josh and the team at Acton/Littleton Toyota!!! Great communication, very respectful. Rami was also amazing in the finance dept. will def come ba More

by blairbisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wellington Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Gormley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Febus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami
September 13, 2025

Josh was absolutely amazing! Super easy to talk to and get along with. He’s a straight shooter and really understands what the customer is looking for. Treated me with the utmost More

by realwoonz94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Febus
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

I had an excellent experience in purchasing my 2025 Camry XLE at Acton Toyota in Littleton. Peter Cochis was a great sales person to deal with making my experience comfortable, informative, and honest. Joe More

by ekrikorian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wellington Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Cochis
September 01, 2025

Wellington and Emma big thank you , you are awesome , you make it easy for us More

by chamoun.nasr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wellington Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2025

always come to dealership because I trust them to do a great job I was told my car's radiator was caput and lower hose and clamp needed replacement too. this time however, I declined and went to anothe More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Acton Toyota Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

“Bait-and-switch at Acton Toyota: given $900 estimate, told $9,000, charged for diagnostics, treated unprofessionally. Bought 4 cars there—never again.” More

by yourpartyschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Acton Toyota Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduarda Gomes
August 13, 2025

Better when Moran owned it. New ownership keeps on salesmen that threaten customers. I'll never shop or have any of our vehicles serviced in this nightmarish operation. More

by ACTOYOTA&SGSUKKIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn Gormley
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

I had an amazing experience from beginning to end. Excellent costumer service and attention to details. Bought my VW Golf thanks to Josh’s, the salesman, work and dedication. Any maintenance needed on More

by hugo.goulart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Febus
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

If I could give this dealer minus 5 stars I would. I was trying to find a car for my teenage son this last weekend. As part of the transaction I was planning to trade in a car. After the usual hours a More

by The reckoning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jimmy Gianino
Apr 07, 2025 -

Acton Toyota of Littleton responded

Thank you for sharing your experience with us, and we’re truly sorry to hear that it left you feeling this way. We apologize for your disappointment regarding the trade-in value offered. Our team uses well-known third-party resources such as Kelley Blue Book, Carfax, and NADA to guide our evaluations. In many cases, our offers are above those guides, and our intention in sharing those values with you was simply to be transparent about how the figures were determined—not to undervalue your vehicle. We also want to sincerely apologize if you felt your time wasn't respected during your visit. While we aim to make every customer experience as efficient as possible, it’s clear we fell short of your expectations, and we take that seriously. We understand that today’s car buyers are more informed than ever, and we support that. We welcome customers who come prepared with research and encourage open, honest conversations about pricing and value. It’s unfortunate that we weren’t able to earn your business, but we do appreciate the feedback and will use it to continue improving how we serve our customers. Best regards, Jimmy

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