
Acton Toyota of Littleton
Littleton, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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My husband and I were very impressed with the Acton Toyota dealership. We were welcomed kindly as we came in through the front door, and were quickly joined with the salesperson I asked for. Toyota dealership. We were welcomed kindly as we came in through the front door, and were quickly joined with the salesperson I asked for. More
We’ve purchased or leased several cars from Acton Toyota over the past 30 years. The experience has been uniformly good to excellent In January 2025, we purchased a 2025 Sienna Hybrid and the salesperson over the past 30 years. The experience has been uniformly good to excellent In January 2025, we purchased a 2025 Sienna Hybrid and the salesperson was Ron Hall. This car model is not that widely available just yet, so Ron guided us through the process of making sure that when one arrived on the lot, it would be held for us. After that, the completion of the paperwork for the sale went smoothly and without delay, and the credit for that belongs to Ron. He also gave us a “tour” through the car’s features, some of which were very new to us. In retrospect, that tour could have been a bit more thorough, but there’s so much to new models these days, there is no end to what we could have been shown. Ron was attentive and helpful throughout the sale process and always ready to meet or talk with us whenever the need arose. We are grateful to Ron for a stress-free purchase experience, and we love the new car! More
This dealership has gone down the drain since it changed ownership. they used to have a fantastic service department. a nice cafeteria for when you waited. very personalized service, and were not pushy with ownership. they used to have a fantastic service department. a nice cafeteria for when you waited. very personalized service, and were not pushy with the selling of unnecessary add ons. now they are just awful. it used to be that i came here because of the quality treatment and service. now they are just another over the top pushy dealer with no true value add that makes you want to come back. More
We had a great experience with Acton Toyota of Littleton. After our purchase we had some questions. That were immediately addressed, and answered In a very professional manner and to our total satisfaction After our purchase we had some questions. That were immediately addressed, and answered In a very professional manner and to our total satisfaction by the manager. Jimmy Gianino and salesman Adam Sheldon. We would definitely highly recommend Acton Toyota of Littleton. More
Wife and I decided to purchase a certified used car though Acton Toyota and pay a couple thousand more than buying thru a private party because we thought it made more sense being that their supposed t though Acton Toyota and pay a couple thousand more than buying thru a private party because we thought it made more sense being that their supposed to go through the entire vehicle to make sure it’s a great car. Unfortunately, a few days after we bought it we took it to the car wash and immediately after being washed you could see about 30 plus chip marks on the front end. Another words, it’s as if they took a magic marker and filled in all the chip marks so that the paint looked in perfect condition. Then, about 3 days after we bought it the brakes started squealing so we took it by our usual mechanic and he said they installed the cheapest brake pads on the market and also the rotors needed replacing. Then a couple days after that the radio stopped working. We brought this to their attention and they had us bring it in for their mechanics to look at and of course they came uo with some song & dance that the 5 year extended warranty we paid thousands extra for didn’t cover any of the issues. Also, the tires are the cheapest junkiest tires you can buy so it’s absolutely horrible in the snow even though it’s an all wheel drive. In fact, our compact 2 wheel drive Chevy Sonic is ten times better in the snow. We actually won’t even drive it in the snow because it’s so bad because of the horrific tires they put on it. Needles to say, we will never buy a vehicle from them EVER AGAIN!! In fact we’re trying to warn everyone not to buy from them. They completely lied to us and especially about thev 5 year extended warranty thats absolutely useless. We’re absolutely furious with them. We paid thousands more with the expectation that it would be a better car, especially since its a a“certified” pre owned vehicle. Once they sell you the car they could care less about helping you and instead they give you the run around and absurd excuses as to why their not responsible for anything after the sell. I gave them one star but they don’t even come close to deserving even a one star. Please please please don’t ever buy a vehicle through Acton Toyota. It’s been the worst car buying experience I’ve had in over 30 years. Their just nothing but liars. More
Consumers beware of the mandatory $180 vehicle inspection fee on Toyota Certified Used Vechicles, even though you have a 12 month/12,000 mile warranty. The engine light on my wife's car came on after sh fee on Toyota Certified Used Vechicles, even though you have a 12 month/12,000 mile warranty. The engine light on my wife's car came on after she drove only 3,000 miles. We made an appointment to findout what was wrong with our new Certified Used Car only to find out there was nothing wrong with our car. Needless to say we were unexpectantly surprised when we had to pay $195.40 for the vehicle inspection. If you have problems with Acton service, don't ask for Ernest Co, Service Director, call the Attorney General's office at 617-727-8400 and speak with the Consumer Advocacy and Response Division for a faster response. More
From the beginning I felt Acton Toyota of Littleton was looking to help me get into the right truck I was hoping to buy. Ken and Wellington worked above and beyond my expectations. Highly recommend Acton T looking to help me get into the right truck I was hoping to buy. Ken and Wellington worked above and beyond my expectations. Highly recommend Acton Toyota of Littleton. More
Wellington and his sales team were very informative and personable. Salesman Adam Sheldon was very knowledgeable and helpful in helping me find the Tindea I was looking for. personable. Salesman Adam Sheldon was very knowledgeable and helpful in helping me find the Tindea I was looking for. More
I just wanted to thank Adam, Paul and Brian on the service they ALL gave my wife and I. They all worked well together as a “team” to make everything went smoothly etc… service they ALL gave my wife and I. They all worked well together as a “team” to make everything went smoothly etc… More
Peter was easy to work with and made the process easy. He coordinated with the other departments and kept us informed of the progress. Brian from insurance was a new streamlined experience, took care of a He coordinated with the other departments and kept us informed of the progress. Brian from insurance was a new streamlined experience, took care of all the insurance issues. Brian from finance finished the process, I said in the "least painful way" which is a compliment I normally despise the whole car buying experience- this was one of the best! More