Acton Ford
Acton, MA
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Regular service appt. They were ready for my car when I arrived and provided me with a place to wait outside if I wanted which I appreciated. They took about 45 minutes an They were ready for my car when I arrived and provided me with a place to wait outside if I wanted which I appreciated. They took about 45 minutes and were reasonably priced. More
This is the 2nd time that I’ve had my vehicle serviced at Acton Ford. As I wrote in my Google review, they are not really convenient for my travels, but they have accomplished to do what other Ford dealers a Acton Ford. As I wrote in my Google review, they are not really convenient for my travels, but they have accomplished to do what other Ford dealers are were not able to do. That is clean up after themselves. No burning oil smell, or oil drops on my driveway. Maybe Ford Motor Company will read this and speak to their other dealers. More
Ken Meharg is the best! Ken Meharg is a pleasure to deal with to have my car serviced. He always remembers my name, fits me in quickly for appointments, and let's me know ho Ken Meharg is a pleasure to deal with to have my car serviced. He always remembers my name, fits me in quickly for appointments, and let's me know how long the process will take. I have never had a complaint regarding the service...it is efficient and easy. More
Very Satisfied Customer. I've been going to Acton Ford for years. The staff is friendly and knowledgeable. My car was ready when promised. I would highly recommend Acton Ford. I've been going to Acton Ford for years. The staff is friendly and knowledgeable. My car was ready when promised. I would highly recommend Acton Ford. More
Reliable service The service department is thorough and appointments are convenient. The employees are respectful, welcoming and helpful. My experiences with the dea The service department is thorough and appointments are convenient. The employees are respectful, welcoming and helpful. My experiences with the dealership have always been excellent. More
Consistently great service I purchased a pickup truck from Acton Ford last year. It was the easiest process that I have ever experienced. I have used them to service my old tr I purchased a pickup truck from Acton Ford last year. It was the easiest process that I have ever experienced. I have used them to service my old truck and I bring all my cars there for detailing. The service team is polite, responsive, helpful with problems and they deliver what they promise. It is not generally a good experience when you need work done on your car, but this group understands that and tries to make the experience.as painless as possible. More
I had to go into the dealership for service during the quarantine. They were able to accommodate me for a same day appointment and Dan was very friendly. He even taught me that I could use my FordPass rew quarantine. They were able to accommodate me for a same day appointment and Dan was very friendly. He even taught me that I could use my FordPass rewards points to pay for my maintenance. The whole thing didn’t cost me a thing. I really appreciate that I was able to get this done on one of my few days off while still having to work through the Coronavirus crisis. More
Service This is the only place I would ever take my car to have it serviced Have been there since 1994 and they are the best. Always feel so welcome. Never This is the only place I would ever take my car to have it serviced Have been there since 1994 and they are the best. Always feel so welcome. Never have had a problem They are the BEST. More
Service Excellence Acton Ford's service department continue to shine despite the clouds of Covid-19. I was impressed with special care and arraignments being taken to p Acton Ford's service department continue to shine despite the clouds of Covid-19. I was impressed with special care and arraignments being taken to protect employees and customers from exposure. All this while not sacrificing their usual customer service excellence. Dan Summers continues to do a great job and makes you feel important. Signed: Perry Jewell More
car noise in front. My car had scaring noise, causing by mice nest in heater case. Acton Ford cleaned it, and no noise anymore. Also checked other car problems and gav My car had scaring noise, causing by mice nest in heater case. Acton Ford cleaned it, and no noise anymore. Also checked other car problems and gave me suggestions. More