Action Auto Sales and Finance Inc.

Hiff nos atendió súper bien para ser su segundo día como vendedor, tuvo mucha paciencia y nos supo explicar a detalle las especificaciones de cada carro que nos gusto. Tienen a un muy buen trabajador con us vendedor, tuvo mucha paciencia y nos supo explicar a detalle las especificaciones de cada carro que nos gusto. Tienen a un muy buen trabajador con ustedes. More

We recently visited Action Automotive Utah with the intention of purchasing a 2020 Ford Escape Hybrid. Our experience started off great, thanks to our salesman Trey, who was incredibly helpful, friendl intention of purchasing a 2020 Ford Escape Hybrid. Our experience started off great, thanks to our salesman Trey, who was incredibly helpful, friendly, and professional. There was no pressure, and Trey did a fantastic job throughout the process. However, our experience took a drastic turn for the worse when we dealt with the Finance Manager. As soon as we mentioned wanting a lower price, his demeanor changed completely. He became obstinate and dismissive. He claimed there was no wiggle room on the price because they only make $500 on the car by selling it. When we asked to see the invoice, he flat out refused, stating it was irrelevant and none of our business how much profit they made on the car. He also insisted that they were already selling the car for a thousand dollars below the clean value. When I pointed out that the car had been in an accident and had structural damage, his response was shockingly rude—he told us to go buy one somewhere else. His tone was angry and mean, and I have never been treated so poorly as a customer anywhere. We were ready to buy the car that day, but after such an unpleasant encounter, we decided to take our business elsewhere. It's disappointing that one person's unprofessional behavior can overshadow the excellent service provided by Trey. We will not be returning to Action Automotive Utah and do not recommend it to others based on this experience. More

Great place to buy a car, friendly staff and great deals even when compared to national prices. even when compared to national prices. More

This is the true meaning of the word 'Stealership'. The stereotypical used car dealership you hear nightmare stories about. Noticed they were selling a car I was interested but for $4k over market The stereotypical used car dealership you hear nightmare stories about. Noticed they were selling a car I was interested but for $4k over market value. Has an accident history AND they shockingly admit it can't pass emissions. Really surprised they even admitted that but I guess it would be pretty obvious since the car has no exhaust and extensive modifications. Thought maybe I could negotiate down in price since the vast majority of buyers who are desperate enough to buy from here aren't going to give a car like this a second look (or want a project car). Wrong. Instead they actually RAISED the price of the car by 2k! For what they're asking, along with all their dealer fees, I could just buy a brand new 2024 model. I have to wonder how they stay in business. Probably by buying bank repos and auto auctioned cars that more reputable dealerships would never sell on their lots. More

I bought a car from them with a perfect Car Fax. I drove it out of state and the trim over the wheel came off. The car had been in an accident. I’m paying to get it fixed now. These people do not in I drove it out of state and the trim over the wheel came off. The car had been in an accident. I’m paying to get it fixed now. These people do not inspect their cars like they say they do. They are full of crap. Do not buy a car from these shisters! When I took the car to the Honda dealership the service guy said this company only sells cars that have been wrecked. I told him my used car had a perfect car fax and they inspect them! Boy was I wrong! Typical used car shady crap going on at that dealership! Buyer be ware! More

After searching all over for the exact car my son wanted, we found Action Auto had the most selection and the best prices anywhere. The car we wanted had just come in and need a new windshield and one part r we found Action Auto had the most selection and the best prices anywhere. The car we wanted had just come in and need a new windshield and one part replaced before it was ready. Andrew in their Orem location kept me completely up to date through the whole process on when it would be ready. After Andrew found out the Honda did not deliver parts on Saturday, he went on his lunch break and got it himself so the car would still be ready on time. Andrew was so quick to reply to all my text and went above and beyond to make it the best car buying experience. More

Action Auto was awesome! It was quick and easy and the vehicle looked great! We will definitely be coming back for our next purchase! It was quick and easy and the vehicle looked great! We will definitely be coming back for our next purchase! More

I had a specific car I wanted to buy. I Googled it, looking for weeks with no luck. I was getting frustrated. One day I got luck and found Action Auto. They not only had the specific car I Googled it, looking for weeks with no luck. I was getting frustrated. One day I got luck and found Action Auto. They not only had the specific car I wanted, they had multiple cars I could choose from. My experience with their financial department was also stress free. I drove just over 3 hrs one way to get my car. I will do it again with my next purchase. P.S. When I got home, a friend told me they had done the same thing! Save yourself some time and anxiety and go to Action Auto first! More

The only thing that this used car dealer cares about is making the sale but they won't negotiate on the price of the car at all they will however promise in my case to fix the scratches on the car I bought making the sale but they won't negotiate on the price of the car at all they will however promise in my case to fix the scratches on the car I bought from them and then I hear absolutely nothing radio silence call them go too the dealer talk to them they don't return my calls and say we will take care of it and nothing happens it's been over a month and I am still waiting so the talk a good game in person but no follow through very poor customer service if I had to do it again I would not buy a car from them will never use their dealership again my advice don't go here to buy a car More