Ackerman Toyota

I'm sure the work they do at Ackerman Toyota is OK, BUT.... When I had my tundra in for the Takata air bag recall, I had some cash ($20 - all 1 dollar bills) stolen out of my truck while it was there. BUT.... When I had my tundra in for the Takata air bag recall, I had some cash ($20 - all 1 dollar bills) stolen out of my truck while it was there. The cash was not in plain view, you had to look for it to find it. So I called the dealership and asked for the service manager. I left a message on voicemail stating what happened and that I didn't expect a return phone call, I just wanted them to be aware they have a THIEF working with them. I got a return phone call from MARK BEADLES, the service manager. Instead of apologizing for the theft, he turned the whole thing back at me, asking if I was sure the money was there when I dropped off the truck. He was very rude and stuck up for the THIEF employee saying "why would somebody making good money risk his job for $20"? Because some people cant resist the temptation of easy money. I did not expect anything from him, but the way he handled the whole thing was very unprofessional. Basically he was an absolute xxxxxx. With plenty of Toyota dealerships around, I would avoid ACKERMAN at all costs. You will be glad you did. More

Nothing short of excellent The sale staff was very helpful and knowledgeable and kind very patient not forcing very professional I would do business with this company again excellent staff. helpful and knowledgeable and kind very patient not forcing very professional I would do business with this company again excellent staff. More

All was fine--did what I needed and were very apologetic for the unexpected delay. Also, the service advisor was helpful and affable. In addition, I like your coffee service. for the unexpected delay. Also, the service advisor was helpful and affable. In addition, I like your coffee service. More

I was serviced immediately upon arriving at the dealership. Steven came out personally and brought me inside to get the services I needed for my vehicle. Spacious and comfortable waiting area. dealership. Steven came out personally and brought me inside to get the services I needed for my vehicle. Spacious and comfortable waiting area. More

As always it is easy to deal with people at Ackerman. Darwin is a case in point but also working with Mason on the financial side was straightforward and clear. We now have a 2021 Prius and we look forwa Darwin is a case in point but also working with Mason on the financial side was straightforward and clear. We now have a 2021 Prius and we look forward to a smooth ride with the least impact on climate change. More

As always great service. Prompt updates per phone on As always great service. Prompt updates per phone on status of service. Service done in good time. Can’t think of what else to say! As always great service. Prompt updates per phone on status of service. Service done in good time. Can’t think of what else to say! More

I came for maintenance service on my Prius and left very pleased with the efficiency and service, and I did not have to pay as the service is covered for 2 years!! Also, Mark Beadles was very helpful in res pleased with the efficiency and service, and I did not have to pay as the service is covered for 2 years!! Also, Mark Beadles was very helpful in resolving an issue about our other car. Thank you! More

Darwin provided the information I needed and smoothed the process involved in selecting and purchasing my new vehicle. I was able to make appointments that fin my schedule with him, which saved me time and t process involved in selecting and purchasing my new vehicle. I was able to make appointments that fin my schedule with him, which saved me time and travel to and from the dealership. More

We have purchased 4 vehicles from Ackerman Toyota. Our sales person, Adam Gabor is excellent. He is very friendly and does not Have that “pushy” personality that many. Car sales people have. Our service sales person, Adam Gabor is excellent. He is very friendly and does not Have that “pushy” personality that many. Car sales people have. Our service visits are also great. In and out in a reasonable time frame. More

The service department got my car in and did a thorough check, replacing what was needed and taking care of the recalled item. I was kept aware of what was needed and how much cost was involved. My car was check, replacing what was needed and taking care of the recalled item. I was kept aware of what was needed and how much cost was involved. My car was ready within the timeframe I requested. More