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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,767 Reviews

1,767 Reviews of Access Ford of Corpus Christi - Service Center

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August 23, 2021

Dude they fix my truck fast no later lollygagging hey round they took care of business and they treated me good I have all good things to say about them do the best you did good jobs boy More

by DANNYGZ71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yes yor porter was really polite respectable good man name is Michael nickname happy Gilmore, Roy Richter
Aug 23, 2021 -

Access Ford of Corpus Christi responded

Danny, Thank you for your very kind review. Roy, Michael and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

August 17, 2021

Juan is the best, always helps, service was excellent, kind and quick, and I am not very easy to please. I will always bring my fords to Juan. Keep the coffee on and ready, all day. :) More

by RWBTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Access Ford of Corpus Christi responded

Thank you, we will keep the coffee HOT for you!

August 17, 2021

Thanks to to the great staff at access Lincoln for their professional service. This was a big job they did to get my Mkc back on the road. Specifically thanks to Marty, Roy and Elizabeth for keeping me info More

by JAIME_VAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Aug 18, 2021 -

Access Ford of Corpus Christi responded

Thank you, Jaime! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! Pete Hunter Service Director AccessFord.com 361-265-FORD

August 16, 2021

The express service team was helpful, knowledgeable and friendly. The new guy in training was extremely helpful and sweet. Roy assisted also and was helpful More

by Normie123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Aug 16, 2021 -

Access Ford of Corpus Christi responded

Normie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Roy met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

August 11, 2021

Roy at the service desk keeps giving me the run around. Roy is pathetic and the worse I have ever dealt with in any service department. I 100% regret buying my new truck from Access Ford. My new truck is l More

by FISHNTX62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Roy Richter
Aug 25, 2021 -

Access Ford of Corpus Christi responded

We regret the unfortunate experience with our Service advisor. Please feel free to reach out if you need assistance. Pete Hunter 361-698-3421

August 07, 2021

Roy Richter - you're the man - thanks - you made the wait enjoyable - I have used the service department for my van over the last 5 years and now will use for the pickup while in town. More

by THIRDDOF10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam - parts department, Roy Richter
Aug 08, 2021 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

August 06, 2021

they scheduled me when so that they could provide me with a vehicle. addressed my concern and my vehicle was returned back to me cleaned and fix More

by courtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Garcia
Aug 06, 2021 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, Courtney. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

August 06, 2021

Horrible service dept. Don't return calls. Don't keep you updated. They tell you they'll look into your problem, that they'll call you right back but don't. If I didn't need a part I can only get here, I wou More

by JPANDDO
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Aug 20, 2021 -

Access Ford of Corpus Christi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Pete Hunter Service Manager AccessFord.com 361-698-3421

August 06, 2021

Best service in Corpus Christi area. Everything was done correctly and fast. We will be back for our next service as soon as we need it More

by texas8590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Aug 06, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

August 06, 2021

MR ROY RICHTER IN THE SERVICE DEPT & MR NOE PROVIDING THE SERVICE HAVE BEEN TAKING EXCELLENT CARE OF ME & MY TRUCKS I HAVE PURCHASED FOUR TRUCKS FROM THE DEALERSHIP & HAVE ALWAYS BEEN TREATED KINDLY & HAVE More

by RICHARD.LUDWIG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
NOE, Roy Richter
Aug 07, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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