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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,584 Reviews

1,584 Reviews of Access Ford of Corpus Christi - Service Center

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January 13, 2021

Courteous, Friendly, Knowledgeable. Juan is the reason I prefer Access Ford for service after the sale!! Always polite and helpful. Always keeps his word. Honest. More

by PABLO.MENDEZ52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Access Ford of Corpus Christi responded

Pablo, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Juan and our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 12, 2021

The employee in the front was very helpful and they replaced all the recalled parts within a day of service. Very pleased with the all around experience. More

by JOHN198604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 12, 2021 -

Access Ford of Corpus Christi responded

Thanks, John, for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 11, 2021

Roy was very knowledgeable about my vehicle and extremely helpful. The technician was able to quickly troubleshoot, find the problem with my truck, and order the parts. Parts were received and installed the More

by BILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 11, 2021 -

Access Ford of Corpus Christi responded

Bill, Thank you for your very kind review. Roy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 11, 2021

I was told oil change was going to take 1 hour but it took 3 hours while we waited so sad I could have called a ride More

by OSCARROCHA1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Access Ford of Corpus Christi responded

Hi Oscar, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending me a message so I can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. David Byrne Service Manager AccessFord.com 361-265-FORD

January 10, 2021

Roy was a great person and I was pleased by his service. I would go back and see Roy for other work for my vehicle needs. Thank you Roy for your help. More

by JG353212
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter, John Hawkins, Larry Cluff
Jan 11, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review! We're happy to hear that Roy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 09, 2021

He always kept me updated on what was going on. Let me know how much longer everything was going to be. Very friendly and nice. More

by TAYLORINDIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Cluff
Jan 11, 2021 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 08, 2021

Roy is the man, took care of my issue as promised. Truck was ready on time and looked great. This is important when you have a job and a life outside of waiting for your vehicle. More

by FTMETC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 08, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Roy to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 07, 2021

Always friendly, fast service. I have recommended Ford Access to some friends and they liked the service. They liked the Works package as I do. More

by CINDY515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Cluff
Jan 07, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you for helping to spread the word about us, Cindy! We appreciate you! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 07, 2021

We had excellent service from Roy. He made feel very comfortable. I will ask for Roy with my future visits. Thanks again. Location is great too. More

by JESSEVELMA93
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 08, 2021 -

Access Ford of Corpus Christi responded

We are very happy, Jesse, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

January 07, 2021

Friendly and professional service. They help with all the necessary things needed. I am very happy with the staff at Access Ford Lincoln. Than you More

by GCDLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jan 08, 2021 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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