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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,584 Reviews

1,584 Reviews of Access Ford of Corpus Christi - Service Center

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March 12, 2021

Service department is great. I have lifetime oil changes through Lithia. Though my vehicle is a Jeep, the Ford service department is much better so I use them instead of the Jeep service department. They ar More

by MWCAYARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Amador, Roy Richter
Mar 12, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 12, 2021

The service from Ben was really really good the only concern I had with some of the workers not wearing face masks to protect the customers. I guess if I feel uncomfortable I should take my vehicle some More

by RMRGONZALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Access Ford of Corpus Christi responded

Thank you for your feedback. Our goal is to make sure everyone who walks through the door leaves happy, and we are sorry to hear that you weren't fully satisfied with your experience. We will share your comments with the team, and please don't hesitate to reach out if would like discuss your concerns. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 12, 2021

Roy Richter did an outstanding job and had my warranty issue fixed as painless as possible. Excellent professionalism and one of the nicest people I have dealt with. By the time I picked my truck up he se More

by KELLEY507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Mar 12, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with Roy and our team. We're glad to hear they delivered such a great experience, and we hope you enjoy your new truck! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 11, 2021

Excellent service department! I've been using this service department since I bought the truck. I've never had an issue. Roy will always have my business. I'd be lost without him. More

by LUEHRS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Mar 11, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy and our team appreciate your business and look forward to helping you again in the future! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 09, 2021

Always Excellent Service and Customer Service!!! Roy was so helpful and professional, explained service that I needed! Service team was excellent and thorough in my maintenance More

by BMQM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter, John Hawkins, Larry Cluff
Mar 09, 2021 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi! Your feedback and rating mean a lot to us. We're glad Roy and our service team were able to assist with your maintenance needs, and we hope to see you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 06, 2021

I took my Ford Explorer in for recall work on luggage rack covers and the took longer then they normally would due to the artic front that affected the whole state. They made up for it by washing and de More

by DAVIDGGARZA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Lerma, Roy Richter
Mar 07, 2021 -

Access Ford of Corpus Christi responded

Thank you, David, for taking the time to share your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 05, 2021

I have my F250 (which I bought from them) service every 5,000 miles and it never takes more than 1-1.5 hours and the waiting room has all the amenities you would expect. The staff is knowledgeable and ver More

by DERWARDSTEVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 05, 2021

I go to Access Ford for service on my 3 personal Fords as well as our company fleet trucks because Acces has the best factory authorized service department in the Coastal Bend. More

by JCURTISB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Access Ford of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. We appreciate your business! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 04, 2021

Good experience. Service was completed in a timely manner and I was called when it was ready for pickup. I know that's part of the job but I've had many experiences at other places where they never call and More

by JCRANE929
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Mar 04, 2021 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 04, 2021

My oil change was done in a decent amount of time. Roy is always friendly and helpful. I will continue to take my car to Access Ford for service. More

by GRANDMOUSE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Mar 04, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that Rob had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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