Access Ford of Corpus Christi - Service Center

I have always taken my F150 and my Expedition to Access ford because of the excellent work they do. Keep up the Excellent work. ford because of the excellent work they do. Keep up the Excellent work. More

Vehicle is always ready when promised. My service per is Juan Buentello and he is awesome. Would recommend. My service per is Juan Buentello and he is awesome. Would recommend. More

Amazing Staff. Fast, Friendly, and welcoming.Always have great pricing and truly care about there customers. Thanks Access Ford service! Fast, Friendly, and welcoming.Always have great pricing and truly care about there customers. Thanks Access Ford service! More

Great but key still hangs and is hard to remove. Crew was great to work with. Crew was great to work with. More

Liz did great job in helping get my truck fixed. Great communication throughout the repair process. Great communication throughout the repair process. More

I was not greeted by anyone i honestly felt forgotten about and although my oil change appointment took just under 2 hours my scheduled shuttle was no where in site and no one addressed my concern. The o about and although my oil change appointment took just under 2 hours my scheduled shuttle was no where in site and no one addressed my concern. The only reason I used access Ford is the proximity to my work and my ford pass points or else U would not go back! More

Excellent service and keeping us informed. The supply chain was an issue; but, it was not an Access Ford’s issue. The supply chain was an issue; but, it was not an Access Ford’s issue. More

Employees greet you with a smile and direct you to where you need to go. you need to go. More

I will never break my vehicle back to this place. It's already stressful being in a car accident and having to repair your car, but then to add a nightmare repair shop like Access Ford Collision was It's already stressful being in a car accident and having to repair your car, but then to add a nightmare repair shop like Access Ford Collision was the worst. What should have been a 1 to 1 1/2 week job, took 6 weeks. Constant delays, excuses, no one answers the phone. They NEVER call you back to give you a status update nor return your calls, when they finally answer. Excuses included delays in supplies, which is understandable during these times, but 2 weeks for a tire? I would have gone down the street to get one from Walmart or Fire Stone and why they couldn't just put a donut on it to raise the vehicle to check for damage - who knows! But literally 2 weeks waiting for a tire to then inspect the vehicle. I rarely give a bad review, but this was the worst experience. So bad, that we finally had to pull in our insurance representative to assist. The manager, John, was no help either. We worked with Eloy - WORST customer service and just gives you the run around. Would not recommend this place. More

Sent vehicle for a replacement parts on front seats. Vehicle was returned with damage to the front doors center console is loose. repairs not completed. Vehicle was returned with damage to the front doors center console is loose. repairs not completed. More