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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,584 Reviews

1,584 Reviews of Access Ford of Corpus Christi - Service Center

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April 06, 2021

Had an appointment to service the front brakes on my 2013 Ford F-250. I was met at the door of the service department by the service rep and he quickly got me set up for the work and made sure I had a ride s More

by DMETTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Apr 06, 2021 -

Access Ford of Corpus Christi responded

Thanks for taking the time to leave us a review! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you & your F-250 out in a timely manner. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 05, 2021

Great experience! The staff was very friendly and got me right in without an appointment. I will definitely be using them again in the future. More

by JONATHAN.BROYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Martinez
Apr 06, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review, Jonathan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 03, 2021

It was okay. My only issue was when the sales/service asked me if I wanted synthetic and it was going to be pricy like I couldn’t afford or some. That should not of been asked as a professional and he co More

by TAMEIKA MCHENRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed, Jeramie Bacon, John Hawkins
Apr 20, 2021 -

Access Ford of Corpus Christi responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. David Byrne Service Manager AccessFord.com 361-265-FORD

April 02, 2021

Juan was super helpful and answered all my questions and gave me his business card if I had any further issues. Top notch service provided More

by MVLADEWIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Juan and the team to be a positive one here at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 02, 2021

Was quick and easy. Everyone was very nice. They fit me in even though I wasn’t there at 7 am. Thanks again for the service More

by PBLOGISTICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 01, 2021

The Access Ford Service Center in Calallen crushes the competition on SPID in Corpus Christi. This was absolutely the best service I have ever received on my F-150! Thanks to everyone involved with the q More

by LAGUNASHORESBLUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanks to the mechanic for his work ethic in such a quick job., Roy Richter
Apr 01, 2021 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 01, 2021

I took my truck in to the Access Ford dealership service department in Calallen because my "check engine" light came on recently. They analyzed it with their diagnostic machine and I was told it was the int More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Richter
Apr 19, 2021 -

Access Ford of Corpus Christi responded

James, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. David Byrne Service Manager AccessFord.com 361-265-FORD

March 31, 2021

always ready to take care of your vehicle. pleasant people and they always do a good job. they are friends who seem to care about you More

by Patsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Apr 01, 2021 -

Access Ford of Corpus Christi responded

We are very happy, Patsy, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

March 31, 2021

Set up a recall appointment 2 weeks ahead of time. Dropped my truck off only to get a call 2 days later that they didn’t have the part to complete the job. Mind you the recall paperwork states it take More

by marroquin2121
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Roy Richter
Apr 17, 2021 -

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to me directly. David Byrne Service Manager AccessFord.com 361-265-FORD

March 28, 2021

I dealt with Ben at the service counter. He was very friendly and professional, which is a huge change from my last experiences with service representatives. More

by ROD4462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben - service dept.
Mar 29, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to sharing your compliments with Ben and our team, Rod. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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