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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,707 Reviews

1,707 Reviews of Access Ford of Corpus Christi - Service Center

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November 03, 2024

Have used them for years and been satisfied. Really like the mobile service. Very convenient. More

by CHADGRIGG67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Access Ford of Corpus Christi responded

Thank you for this positive rating. As always, your business is greatly appreciated and we hope to have you back at Access Ford of Corpus Christi for your next due service.

November 03, 2024

Excellent service advisor kept me inform of the repairs and time it would take to complete Excellent job More

by JULIO_CASTILLO91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Access Ford of Corpus Christi responded

Julio, we're delighted to hear that our service advisor kept you well-informed during your visit at Access Ford of Corpus Christi. Thank you for the positive feedback!

November 03, 2024

I am not from the area and needed immediate service before an important business meeting. They got me in and out within an hour and a half. Great service!!!! More

by WENDELLOLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Access Ford of Corpus Christi responded

Wendell, we're delighted to hear that our team at Access Ford of Corpus Christi was able to assist you promptly before your meeting. Thank you for the great review!

November 03, 2024

Professional and friendly staff. Everyone at this dealership are knowledgeable and helpful. Shawn even waited for me 15 minutes after closing time to make sure I could drop off my ve More

by KATHY_SHICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn
Nov 04, 2024 -

Access Ford of Corpus Christi responded

Kathy, thank you for sharing your experience with us at Access Ford of Corpus Christi! We're delighted to hear that Shawn and our team went above and beyond to assist you. We appreciate your kind words about our service department!

November 03, 2024

Issues weren’t resolved and the salesman was unable to help or totally useless. That’s it. More

by VIC7883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Access Ford of Corpus Christi responded

I'm sorry to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, I would like to discuss your visit further. Would you consider getting in touch? Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

November 02, 2024

Real nice customer service. Very professional. Took care of all my needs thank you gentlemen and ladies keep up the good work More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Access Ford of Corpus Christi responded

Thank you for the kind words! We're delighted to hear that our team at Access Ford of Corpus Christi provided professional service and met all your needs. We appreciate your support!

November 01, 2024

I took the battery out of my Lincoln MKX in for testing and possible replacement. Juan Buentello was the service advisor who took care of me. He had the battery tested and it was bad. While it was being te More

by NotHappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Juan provided you with excellent service at Access Ford of Corpus Christi! It's great to know he efficiently handled your battery replacement under warranty. Thank you for sharing your positive experience, and we're here if you need anything else!

November 01, 2024

Thank you for all you do. Great work. So pleased every time I am there. More

by POPPADUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bell
Nov 04, 2024 -

Access Ford of Corpus Christi responded

We really appreciate you taking the time to leave Access Ford of Corpus Christi this awesome review, thank you! See you next time!

November 01, 2024

Juan was very helpful in the service department. It's been a couple since the repairs and have not had any problems. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Juan provided helpful service and your repairs have held up well! Thanks for choosing Access Ford of Corpus Christi.

October 31, 2024

Shawn hospitality was courteous & he made sure me and my truck was taken care of in a promptly manner. Thank you shawn More

by Becky Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Oct 31, 2024 -

Access Ford of Corpus Christi responded

Becky, we're delighted to hear that Shawn provided you with courteous service at Access Ford of Corpus Christi. Thank you for sharing your experience!

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