Access Ford of Corpus Christi - Service Center

Received timely and professional help with my vehicle. Also kept me informed on the work being done and stayed in contact with me throughout the process. Also kept me informed on the work being done and stayed in contact with me throughout the process. More

My serviceman was good. Very informative. However. I hate that these reviews are factored into their performance. They service the customer well, so they can get a good review; however, if the custom hate that these reviews are factored into their performance. They service the customer well, so they can get a good review; however, if the customer I doesn’t follow through with posting a review, serviceman doesn’t get positive credit due. These reviews strictly help the dealership. More

Ben took great care of me. Please commend him on his level of service and customer care. Ben's name was not on the list, but I have interaction with Juan every time I visit. He is my go to guy when no level of service and customer care. Ben's name was not on the list, but I have interaction with Juan every time I visit. He is my go to guy when no one else is available. More

Great customer service and communication! Utilized shuttle service and vehicle was in and out. Will definitely go back to Access for future services and repairs. shuttle service and vehicle was in and out. Will definitely go back to Access for future services and repairs. More

All people involved were great. I normally work with Elizabeth, but she was out that day. Ben stepped in and gave me excellent service. The only unresolved issue was the "Lincoln Way" account. I tr Elizabeth, but she was out that day. Ben stepped in and gave me excellent service. The only unresolved issue was the "Lincoln Way" account. I tried to use my points, but the system said I had not acknowledged the "terms and conditions." I tried but could not get it to work. Maybe next time.. More

I thought I could never find anybody to take care of me like Darlene did, but Roy Richter has stepped up to the plate and won me over. like Darlene did, but Roy Richter has stepped up to the plate and won me over. More

For the past 11 years it has always been a pleasant experience from buy my truck to the service department. I only know the service department by my service rep Juan. As a retired professional I know experience from buy my truck to the service department. I only know the service department by my service rep Juan. As a retired professional I know that your organization is only as good as the people that are working for you. To be Juan is that person. More

I contacted Roy Richter to have a pinion seal replaced on the differential of my 2017 F250 & find out why my radio station & clock kept changing every time I turned off my truck. I got the truck there at 7:3 the differential of my 2017 F250 & find out why my radio station & clock kept changing every time I turned off my truck. I got the truck there at 7:30 AM. He called me at 12:30 & my truck was ready. Not only did they fix both problems they fill my windshield washer fluid as well. I have been very satisfied with the service department. More

Thank you for not making it a bad experience and helping me take exceptional care of my truck. I should have come to you guys from the start me take exceptional care of my truck. I should have come to you guys from the start More