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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,584 Reviews

1,584 Reviews of Access Ford of Corpus Christi - Service Center

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April 28, 2021

Great Dealership would definitely recommend, they get you in and out . Appointments are a plus when going in for services. Very nice and helpful with all customers. More

by LETTYMONTALVO2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Access Ford of Corpus Christi responded

Thank you, Letty, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 27, 2021

Jesus is a great service writer and the service I received was Lincoln quality! I was offered a ride back to my house after dropping off my car. I was so impressed that I left my sons Buick for an oi More

by POPEORSONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Apr 27, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear Jesus and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 26, 2021

Stopped by to see if the service dept could get my truck serviced Coming back from the valley at 3:00 Roy got me in and got me out very quickly More

by MLMERKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Apr 26, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that Roy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 22, 2021

My daughter took our truck to get oil changed and it was her first experience getting it done herself. It was a smooth process and she has a new adulting experience. More

by lfking412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 22, 2021

Everyone did a great job with my vehicle very friendly staff. I would recommend to bring your vehicle to be serviced here. Never have problems. More

by ANASTASIAALVAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 21, 2021

Excellent service, as usual, Mr. Juan Buentello was superb. Very helpful, very knowledgeable, and kind. He always goes out of his way to help. Would always go to him. More

by kdx220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. We're glad Juan and the team were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 21, 2021

Let me start by saying that every visit prior to this one was great. When arrived I told the service rep that I would like my routine oil change(that went great), I also asked what fluid changes were needed More

by JOE.JIMENEZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Galvan
Apr 21, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to write us a review, Joe. We apologize that your most recent experience was not up to our usual standards. We work hard to make sure our guests have an exceptional experience, so we appreciate your feedback about areas of improvement. If you'd like to discuss further, please leave us your contact information so we can reach out. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 20, 2021

Ben was very attentive to my service needs. The other personnel were also professional. I made the decision to change my service to their dealership. More

by TMCCORMICK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Amador
Apr 20, 2021 -

Access Ford of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ben here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 20, 2021

Ben in service was very helpful prompt. Explained the service rendered. Service was quick and good quality. I would recommend Access to anyone. Thank you. More

by rdeason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Roy Richter
Apr 20, 2021 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

April 17, 2021

I was very upset with how rude Roy spoke to my wife. She took my truck in on my behalf and was spoken too with I’ll manner. NOT ACCEPTABLE! More

by PEREYKZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Richter
May 04, 2021 -

Access Ford of Corpus Christi responded

Thank you for your review. We’re sorry your wife's visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your wife's visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. David Byrne Service Manager AccessFord.com 361-265-FORD

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