Access Ford of Corpus Christi - Service Center

I requested that my tires be spin balanced but the service rep Juan said they we fine, so I decided take it to another Ford dealer for a second opinion. They took the tires off and found 3 out of the service rep Juan said they we fine, so I decided take it to another Ford dealer for a second opinion. They took the tires off and found 3 out of the 4 tires were way out of balance. More

MR ROY RICHTER ; SERVICE ADVISOR AND NOE ; SERVICE TECHNICIAN ; ALWAYS TAKE BEST CARE OF MY TRUCK AND MYSELF ; TREAT ME LIKE FAMILY ; THANKING THEM BOTH TECHNICIAN ; ALWAYS TAKE BEST CARE OF MY TRUCK AND MYSELF ; TREAT ME LIKE FAMILY ; THANKING THEM BOTH More

Tried to overcharge for service, was adamant about not honoring premium ford warranty on emissions parts. Wanted to charge) $2000.00 for what ultimately cost me $156.00 Customer service honoring premium ford warranty on emissions parts. Wanted to charge) $2000.00 for what ultimately cost me $156.00 Customer service More

The service manager we dealt with was Ben. Ben was very polite and accommodating - arranging for the parts needed to be on hand (had to be ordered), scheduling the work at our convenience, arranging for a polite and accommodating - arranging for the parts needed to be on hand (had to be ordered), scheduling the work at our convenience, arranging for a shuttle from the dealership, monitoring the work, personally checking the car after the work and having the car delivered when convenient for my wife. After the brake line service, the brake pedal felt solid - not mushy or soft. Ben is not listed in the Serv Dept list below - I checked David as I have dealt with him before and he also did very well !! More

Great service. Fast and great customer service opened early because customers were lined up get all my truck needs for this dealership. Thanks. Will be back! early because customers were lined up get all my truck needs for this dealership. Thanks. Will be back! More

Great service. They valued my time and were professional and courteous. Nice area to sit while waiting for my service. Car washed and vacuumed nicely and courteous. Nice area to sit while waiting for my service. Car washed and vacuumed nicely More

My car was serviced and State inspected in a timely manner and I was very pleased with the courtesy and professional job. I will always use Access Ford. manner and I was very pleased with the courtesy and professional job. I will always use Access Ford. More

It was absolutely horrible. Had my truck towed in on 4-26-2021. Didn't hear anything back until I was finally called back 4-30-2021 evening time. Was told the truck is ready, called back 5-3-2021. Wa 4-26-2021. Didn't hear anything back until I was finally called back 4-30-2021 evening time. Was told the truck is ready, called back 5-3-2021. Was then told the technician did not even do what was said w was done 4-30-2021. So summary of this issue has made me sale my ford and going to buy a Chevrolet or GMC. I have had this truck since 2016 and purchased the premium extended warranty and was a waste of money. So Ford is absolutely horrible of a company. More

Every time I walk into the lobby I am immediately helped and greeted by the staff. They are very professional and kind. The services there are also very quick. and greeted by the staff. They are very professional and kind. The services there are also very quick. More

One of The service people at the counter had no idea what service was needed on my truck according to mileage . Second time this has happened. That’s just sadly unprofessional! service was needed on my truck according to mileage . Second time this has happened. That’s just sadly unprofessional! More