Access Ford of Corpus Christi - Service Center

Liz in service was great and communicated with me. Wish the technician were more thorough. I have had to return due to their mistake. Thankfully Access owned up to it and I wasn’t charged for the fix. Wish the technician were more thorough. I have had to return due to their mistake. Thankfully Access owned up to it and I wasn’t charged for the fix. More

Their staff was very nice and also good about keeping me up on my vehicle and answering any questions that I had when I was calling them up on my vehicle and answering any questions that I had when I was calling them More

When we bought our Lincoln we were told the first three or four oil changes were free and we would receive the Lincoln concierge service. We were sold on the fact that the salesman told us that when you bu or four oil changes were free and we would receive the Lincoln concierge service. We were sold on the fact that the salesman told us that when you buy a Lincoln, the concierge service would come pick up our vehicle, drop us a vehicle off, take it in for service, and bring it back! That’s NEVER HAPPENED!! We have been told every time that there are no loaner cars available without a three to four week wait by the rude lady with the “Lincoln Concierge”! (That doesn’t exist! ) Each service trip we have made arrangements for our own transportation to and from the dealership, taking time off of work for this! This is the third oil change we told that we were out of Lincoln points and would be charged $95. After I spoke to the general sales manager, he did take care of the oil change this time. More

I put my car into shop to have the hubs replaced on my two front wheels because it was making a lot of noise. The noise is gone and car is running smooth again. two front wheels because it was making a lot of noise. The noise is gone and car is running smooth again. More

Friendly, reliable, and professional customer service. Provided a ride home and even picked me up to take me back to the dealership to pick up my vehicle. Provided a ride home and even picked me up to take me back to the dealership to pick up my vehicle. More

The car was repaired fine. The problems were: asked multiple times for a quote before I got it. Was charged for extra parts that were not necessary for repair and not on qu The problems were: asked multiple times for a quote before I got it. Was charged for extra parts that were not necessary for repair and not on quote. Charged $30 for a “complimentary wash”. Insulted me because car had 200,000 miles. Service manager agreed to refund on unnecessary parts…been 3 weeks and no check yet. What happened to honest customer service?!?! More

Great work people I have no complaints with the people take good care of you take good care of you More

Very professional and they tell you right away how long is going to take to do service and is exactly what they said . is going to take to do service and is exactly what they said . More

Everything was great. Checked my tires and good oil change. Also filled up my washer fluid. Checked my tires and good oil change. Also filled up my washer fluid. More

My service manager was Juan. He was very helpful. I was able to make an appointment right away. They fixed my a/c issue and did it right. Thank you Access. He was very helpful. I was able to make an appointment right away. They fixed my a/c issue and did it right. Thank you Access. More