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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,584 Reviews

1,584 Reviews of Access Ford of Corpus Christi - Service Center

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May 31, 2021

I have my previous vehicles serviced here for many years. Procedure has changed from the good old days of 15 years ago. It would have been nice if I was told it would be a two hour wait instead of it will More

by MYRNAECCTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Jun 01, 2021 -

Access Ford of Corpus Christi responded

Hello, Thank you for taking the time to review our dealership and bringing this to our attention. I'd like to apologize for the miscommunication and inconvenience you experienced during your recent service visit. I'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If you are open to discussing this, please reach out to me directly. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 28, 2021

Roy handled everything great. Went above and beyond and handled everything in a professional manner. Definitely would be willing to recommend, and deal only with Roy. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
May 30, 2021 -

Access Ford of Corpus Christi responded

We are very happy to hear that Roy provided you with such a positive experience! We sincerely value your business, Jerry, and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 19, 2021

I checked in at 7:00 am and my pickup F-150 was ready at 7:58am after a oil and filtter change and tire rotation,I was very happy with the express service,Great job and service !!! More

by MAUPINJAS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
May 19, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 17, 2021

Access Ford Lincoln is the only dealer we buy from. We have been dealing with them for years. Their customer service is awesome, friendly and efficient! More

by Lindafarinha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Access Ford of Corpus Christi responded

It's great to hear, Linda, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 17, 2021

Spoke wRoy in service about the water on passenger side floorboard He said bring it in early morning and we will try to get it back in the afternoon late That didn’t work too much water Got my truck th More

by MLMERKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
May 17, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with Roy and our team. We're glad to hear we delivered such a great experience! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 15, 2021

As always, the Ford Dealer did a great job. I have had Fords all my life because my father did. He and D C Rachel were best friends. Our Families were close More

by Patsy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
May 16, 2021 -

Access Ford of Corpus Christi responded

Thank you, Patsy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 13, 2021

great customer service. Will highly recommend family and friends. I've been taking my vehicle here for many years. Take care and continue the great work. Bring more donuts! :) More

by JPQ11926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
May 13, 2021 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 13, 2021

I am very please, with the service and personal, great service on my Lincoln on the oil change and detial, very friendly people thank you. More

by MALDONADOJUAN992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, Juan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 13, 2021

Great service, thank you Ben for being so helpful, while my vehicle was being worked on and keeping me updated about the waiting time. Thank you again! More

by AGUERRERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
May 13, 2021 -

Access Ford of Corpus Christi responded

We appreciate your business and our team looks forward to serving you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

May 12, 2021

Very pleased with our purchase. Brian was instrumental in completing and surprising my wife with our purchase. Give this man a raise. Thank you Brian Breaux! More

by STEVENVERONICA614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breaux
May 13, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear Brian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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