Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Access Ford of Corpus Christi - Service Center
Corpus Christi, TX
1,584 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
1,584 Reviews of Access Ford of Corpus Christi - Service Center
Sort by
June 07, 2021
Took my truck for an oil change and was very pleased with my experience. The wait was not long, the waiting area is comfortable and friendly staff. my experience. The wait was not long, the waiting area is comfortable and friendly staff. More
by DDANREY79
Verified CustomerEmployees Worked With
Roy Richter
June 07, 2021
My first time dealing with them, fixed my car and changed the oil. Very nice service on the car. Only issue is the wait on picking up my car after it was serviced. the oil. Very nice service on the car. Only issue is the wait on picking up my car after it was serviced. More
by BEVERLY4
Employees Worked With
Roy Richter
June 03, 2021
Came in for an oil change as part of my lifetime oil change program. Was a very quick turnaround time. Service advisor let me know what they found while doing a free inspection. Great service! change program. Was a very quick turnaround time. Service advisor let me know what they found while doing a free inspection. Great service! More
by TXQWINN
June 02, 2021
Professional, courteous, informative, & quick. Juan did not mind questions and also had the answers to the service questions asked. He was also polite to offer coffee being that it was early in the morning not mind questions and also had the answers to the service questions asked. He was also polite to offer coffee being that it was early in the morning. More
by DBENAVIDEZ8
Employees Worked With
June 02, 2021
I recently came to Ford for a oil change and the staff was kind and friendly. The service is very was very quick and efficient too :) was kind and friendly. The service is very was very quick and efficient too :) More
by BANDIT1THEBASTERD
Employees Worked With
June 02, 2021
Ever since buying my 2008 Mercury Grand Marquis LS on Aug 2009; I have returned to Access Ford every 6 months for "The Works" (oil change & tire rotation).Even bought a set of new tires there. On 5/27/2 2009; I have returned to Access Ford every 6 months for "The Works" (oil change & tire rotation).Even bought a set of new tires there. On 5/27/21, I took my 2003 Lincoln Town Car Exc for "the Works"; while the service was very quick and efficient, when I got home and was ready to log-in the info on my Lincoln Town Car log book; I was shocked that all the information on your Invoice # 168777 was for my 2008 Mercury Grand Marquis. On 5/28/21 I returned to Access Ford with my 2004 Toyota Tacoma to have "The Works" done. The service tech info me that it would be a 2-2 1/2 hour wait I waited almost 5 hours for "The Works" to be done. While waiting I talked to Juan about the previous date (5/27/21) mistakes on Invoice # 168777, and he made me a corrected Invoice# 168836 with all the correct information for my 2003 Lincoln Town Car Ecx. As I stated above; I have always gone to Access Ford (almost 40 miles round trip from my residence) twice a year since 2009. I might have to start going to Sames Ford, LESS THAN 2 MILES FROM MY RESIDENCE, from here on out to get my autos serviced with "The Works". More
by MBTT2526
Employees Worked With
June 02, 2021
Service department has poor communication and has poor customer service. It took 3 hours for an oil change with no updates while I was waiting after I was told it would be 1 to 1.5 hours. They drained my customer service. It took 3 hours for an oil change with no updates while I was waiting after I was told it would be 1 to 1.5 hours. They drained my oil without having the replacement oil and I had to wait over 2 hours for them just to go get the oil after they figured out they didn't have it. I will never return to use their service department. More
by lglaspie71
Employees Worked With
I did not get the name of the 3 different service advisors I dealt with
May 31, 2021
Everything was excellent except one thing. I needed some sort of transportation and none was provided. I was left without a vehicle I needed a loaner. sort of transportation and none was provided. I was left without a vehicle I needed a loaner. More
by LESCOBAR53
Employees Worked With
Roy Richter
May 31, 2021
As always the service department was at the top of their game! Courteous, friendly, professional and took care of me very promptly. Keep up the good work! game! Courteous, friendly, professional and took care of me very promptly. Keep up the good work! More
by STRIKELADY
