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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,767 Reviews

1,767 Reviews of Access Ford of Corpus Christi - Service Center

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July 28, 2022

People are always friendly and answer all your questions. Always clean and has Starbucks coffee yummy! More

by LUCYARANGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to having you as one of our valued customers for years to come. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 27, 2022

Very hard to get my truck in for repairs. Tried for 3 days to get an appointment. They wanted to keep it for 3-5 days. No loaners. Was not covered by warranty even tho my truck has only 13K m More

by Horsefana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz
Jul 30, 2022 -

Access Ford of Corpus Christi responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Barry Beard Service Director barrybeard@lithia.com

July 24, 2022

Staff is Friendly and they were helpful with my visit. They found a problem during our maintenance visit and quickly scheduled an appointment to get us back in to take care of the problem. More

by Pattie Martinez
Customer Service
Recommend Dealer
Yes
Employees Worked With
Liz
Jul 25, 2022 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. We're glad we were able to help, Pattie, and we hope to see you again! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 23, 2022

Pleasant staff comfortable waiting room. Pick up and drop off service is great. Maintenance staff let you know what needs to be done right away and what can get done on next visit. Coffee More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 22, 2022

Service manager is terrible. Would not honor the warranty on my vehicle. He didn’t even fully inspect the problem More

by VALDEZ6676
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry beard
Jul 28, 2022 -

Access Ford of Corpus Christi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Barry Beard Service Director barrybeard@lithia.com

July 21, 2022

Great place great people love it Juan the service man was very kind and servicable thanks 100% satisfied More

by Jimsonny62@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 14, 2022

Our vehicle was in & out in a reasonable time. Only thing is we had received a coupon for tire rotation, etc. I was disappointed that I had to have the coupon in hand to get those services done. More

by Kathyricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Access Ford of Corpus Christi responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Access Ford Lincoln of Corpus Christi. We look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 13, 2022

Friendly and knowledgeable service personnel. Supply chain issues caused my repair to take about two weeks. Other than that everything seemed very professional More

by Tx_aggie91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz
Jul 14, 2022 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 13, 2022

Really good service Very nice staff I will highly recomend this dealership I'll be back More

by Barbarahbv1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 12, 2022

Liz in service was great and communicated with me. Wish the technician were more thorough. I have had to return due to their mistake. Thankfully Access owned up to it and I wasn’t charged for the fix. More

by LISASBYRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Jul 13, 2022 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

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