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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,584 Reviews
Call Service Center (361) 792-2819

1,584 Reviews of Access Ford of Corpus Christi - Service Center

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June 29, 2021

All work was done in a professional and prompt manner. More

by MMOLOHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Report | Print
Jun 29, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

Jun 29, 2021 -

MMOLOHON responded

All I ask is take care of Roy. He’s been my service advisor for awhile and ALWAYS takes care of me.

June 28, 2021

Excellent service as usual. Thank you for another great experience. More

by JWILDWEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Martinez, Roy Richter
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Jun 29, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

June 22, 2021

Great service. A job well done and was done in a timely manner . More

by VKEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz service department
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Jun 22, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Access Ford Lincoln of Corpus Christi. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

June 22, 2021

They always get on and out in a reasonable amount of time. More

by RJFISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2021 -

Access Ford of Corpus Christi responded

RJ, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

June 18, 2021

Communication was excellent. Ben frequently called me to update on the status of parts and repair status. I know it wasn’t easy. There is a ton of other work and other people to keep up with, but it was ver More

by DKGreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben gets 5 stars, Roy Richter
Report | Print
Jun 18, 2021 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ben met your expectations. Thank you for choosing Access Ford Lincoln of Corpus Christi. We look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

June 17, 2021

Mr Roy Richter my service department advisor had my in and out within an hour. I had a very pleasant visit to Access Ford, thanks to Mr Richter More

by JSE1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Report | Print
Jun 17, 2021 -

Access Ford of Corpus Christi responded

We are very happy Roy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

June 15, 2021

Friendly, and informed. My truck was ready when promised and fixed right the first time. l like the service and the people. way to go! More

by TRUCKSALOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

June 10, 2021

I purchased my Explorer Sport 7 years ago and have been having my oil changes and tire rotations, etc. done at Access Ford ever since. I have always had excellent service at good prices and done within a More

by BARBARA2120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Amador
Report | Print
Jun 10, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us, Barbara. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

June 10, 2021

Roy got me in and out so I could make my appointment That guy is great really goes the extra mile for me good job More

by MLMERKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Report | Print
Jun 10, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Roy delivered such a great experience! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

June 09, 2021

Your dealership service department does not do their job properly they lie to their customers. In my opinion Ben needs to be fired.He lied to me from the time I dropped my truck off until almost closing tim More

by DARDENRANCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Report | Print
Jun 26, 2021 -

Access Ford of Corpus Christi responded

Thank you for leaving this feedback. We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. David Byrne Service Manager AccessFord.com 361-265-FORD

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