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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,584 Reviews

1,584 Reviews of Access Ford of Corpus Christi - Service Center

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July 21, 2021

Roy and your service dept have ALWAYS been honest and professional with me, and that is why this is the only place I take my truck to be serviced. Pleasse give them a job well done for me. More

by MJGORZIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jul 22, 2021 -

Access Ford of Corpus Christi responded

It's great to hear that Roy and our team have been so helpful to you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

July 20, 2021

Mr. Richter was very nice and professional. Need more people like him around. Made my vvisit hassle free. I will continue having my vehicle serviced there. More

by CATBEN1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jul 20, 2021 -

Access Ford of Corpus Christi responded

Thank you for your review and kind words for Roy! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

July 20, 2021

Roy and the service dept are top notch! They worked with me on a Saturday to get my truck repaired so we could continue our vacation. More

by ERICK_SWANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jul 21, 2021 -

Access Ford of Corpus Christi responded

Thank you for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We look forward to sharing this five-star review with Roy and our team. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

July 19, 2021

Roy always gets me in and out so quickly in service He Roy always gets me in and out so quickly in service He keeps me informed as to what is going on and how soon I will be getting my truck back More

by MLMERKLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jul 20, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear that Roy and our team have been able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to working with you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

July 16, 2021

I drop off my car friday for service, it took 5 days to let me know what was wrong with my car. not very happy More

by MBGARZA47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Richter
Aug 02, 2021 -

Access Ford of Corpus Christi responded

Thank you for your review. We're sorry about the lack of communication, and we'd like to address these issues with our team. If it's possible to discuss your experience in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. David Byrne Service Manager AccessFord.com 361-265-FORD

July 16, 2021

Service Advisor Roy is the BEST!!!! He is the only Advisor I trust to have my 17’ Focus RS looked at and fixed in Corpus Christi More

by CUTUPRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Jul 17, 2021 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Roy and our team. Please don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

July 14, 2021

Great customer service! Easy and quick. Made appointment online super easy. They were very efficient and ready for me when I arrived at the facility More

by JULZGONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Byrne
Jul 14, 2021 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

July 13, 2021

Access Ford has always taken care of my needs. I trust them. Their workmanship & professionalism is superb. I also appreciate that Juan in Service always recognizes me when I take my Mustang in for an oil More

by HEATHERANDERSON1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate your business, Heather, and we look forward to serving you in the future. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

July 13, 2021

every body thread me just fine no problems.when did the service on my truck everything went well., they answered all of my question that I had . More

by WORKER_REY47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Roy Richter, John Hawkins, Larry Cluff
Jul 14, 2021 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

July 12, 2021

SERVICE IS ALWASY PROMT AND POLITE. I KNOW WHEN I TAKE MY VEHICLE THERE IS WILL BE TAKEN CARE OF. NEVER A DOUBT IN MY MINE THE SERVICE STAFF WILL DO IT RIGHT More

by MARTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Jul 12, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us, Marty. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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