Access Ford of Corpus Christi - Service Center

Will never buy another vehicle there again. And we trade our work vehicles in every 100k miles so big loss for them. Went in to buy a truck and they charged me WAY over sticker price for the And we trade our work vehicles in every 100k miles so big loss for them. Went in to buy a truck and they charged me WAY over sticker price for the truck new and this one was used with 6,000 miles on it. I understand the demand is high on super duties right now but going about $15k over MSRP for the same truck brand new on a used truck w/ 6k miles on it is just highway robbery!!!!! You might make some money on one vehicle but you lose repeat business. More

Poor communication. I had to call about progress. Feel treated like an option, not a customer. I had to ask about costs. After getting my truck out, it needed an oil cha I had to call about progress. Feel treated like an option, not a customer. I had to ask about costs. After getting my truck out, it needed an oil change, windshield washer fluid, and DEF. The locking mechanism doesn't work the way it did before I took it in. It all felt very impersonal. More

Customer service is always excellent. Very respectful workers. Service is done to your satisfaction always Very respectful workers. Service is done to your satisfaction always More

They orders wrong parts I’m happy with the work they did on my vehicle at access ford thank your mechanic and Juan.b on my vehicle at access ford thank your mechanic and Juan.b More

they are always happy to see me and are quick in getting my service done. Always very friendly and professional my service done. Always very friendly and professional More

Management never calls back or follows up with you. I have been waiting for my appointment to be setup for two months now and cannot get someone to call me back. I have been waiting for my appointment to be setup for two months now and cannot get someone to call me back. More

Thanks for taking care of the front end issues on my F250. You took care of the warranty issues quickly. F250. You took care of the warranty issues quickly. More

Our car was in the shop for over 100 days. The service department worked hand-in-hand with the Lincoln engineers to try and find all the gremlins in our Aviator. Service manager Liz tried he The service department worked hand-in-hand with the Lincoln engineers to try and find all the gremlins in our Aviator. Service manager Liz tried her best to get things repaired. Our car still has a few issues that we to get addressed. The items were not present before the repairs but began after we picked up our vehicle. I will contact the service department to schedule the repairs soon. More

Service advisor Juan was very helpful. Took several days for my truck to be repaired. Basically entire front end steering and handling components including shocks and hubs. Picked up truck Took several days for my truck to be repaired. Basically entire front end steering and handling components including shocks and hubs. Picked up truck from Access after 7 days + and all seemed well. Took back in truck after 2 weeks to re-torque front end after noticing some shimmy in steering wheel. All in all I’m satisfied with the service. There is always room to improve. JMS More

Service was done in a sufficient time frame,personal was friendly and competent of their job. One suggestion, don't rise prices on your EV'S, people can't afford it and money doesn't grow on trees friendly and competent of their job. One suggestion, don't rise prices on your EV'S, people can't afford it and money doesn't grow on trees More