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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,584 Reviews

1,584 Reviews of Access Ford of Corpus Christi - Service Center

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August 16, 2021

The express service team was helpful, knowledgeable and friendly. The new guy in training was extremely helpful and sweet. Roy assisted also and was helpful More

by Normie123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Richter
Aug 16, 2021 -

Access Ford of Corpus Christi responded

Normie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Roy met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

August 11, 2021

Roy at the service desk keeps giving me the run around. Roy is pathetic and the worse I have ever dealt with in any service department. I 100% regret buying my new truck from Access Ford. My new truck is l More

by FISHNTX62
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Roy Richter
Aug 25, 2021 -

Access Ford of Corpus Christi responded

We regret the unfortunate experience with our Service advisor. Please feel free to reach out if you need assistance. Pete Hunter 361-698-3421

August 07, 2021

Roy Richter - you're the man - thanks - you made the wait enjoyable - I have used the service department for my van over the last 5 years and now will use for the pickup while in town. More

by THIRDDOF10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam - parts department, Roy Richter
Aug 08, 2021 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

August 06, 2021

they scheduled me when so that they could provide me with a vehicle. addressed my concern and my vehicle was returned back to me cleaned and fix More

by courtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Garcia
Aug 06, 2021 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, Courtney. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

August 06, 2021

Horrible service dept. Don't return calls. Don't keep you updated. They tell you they'll look into your problem, that they'll call you right back but don't. If I didn't need a part I can only get here, I wou More

by JPANDDO
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Aug 20, 2021 -

Access Ford of Corpus Christi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Pete Hunter Service Manager AccessFord.com 361-698-3421

August 06, 2021

Best service in Corpus Christi area. Everything was done correctly and fast. We will be back for our next service as soon as we need it More

by texas8590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Aug 06, 2021 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

August 06, 2021

MR ROY RICHTER IN THE SERVICE DEPT & MR NOE PROVIDING THE SERVICE HAVE BEEN TAKING EXCELLENT CARE OF ME & MY TRUCKS I HAVE PURCHASED FOUR TRUCKS FROM THE DEALERSHIP & HAVE ALWAYS BEEN TREATED KINDLY & HAVE More

by RICHARD.LUDWIG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
NOE, Roy Richter
Aug 07, 2021 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

August 03, 2021

Very friendly and professional. Thanks Luke, he made the hole process stress-free. Service dept also took care of us quick and on schedule as promised. More

by ALLAIN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin (service advisor)
Aug 03, 2021 -

Access Ford of Corpus Christi responded

Thank you for the kind words for Luke and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

August 03, 2021

Customer service counter was very helpful and always answers my maintenance questions, I have been coming in here for the Past two years. I will keep coming back. More

by HIMURAKENSHIN183
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter
Aug 03, 2021 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

August 03, 2021

Marty provided a solution to my timing chain issue. It was considerably cheaper than Autonation for the same service. Over $1,200 less than Autonation Ford. It was actually completed in less time than I t More

by Tough4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
Aug 04, 2021 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience working with Marty here at Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! David Byrne Service Manager AccessFord.com 361-265-FORD

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