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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,767 Reviews
Call Service Center (361) 792-2819

1,767 Reviews of Access Ford of Corpus Christi - Service Center

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November 25, 2022

They were very friendly and fast during my oil change and checking on my recall of my Bronco. More

by NBOLSTER1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy in the service dept
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Nov 27, 2022 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 22, 2022

The service was great, the girl that waited on me was friendly and very thorough. More

by DEE.ESTEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a female that waited on me., Johnathan Aldridge
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Nov 22, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad you had a friendly experience working with us here at Access Ford of Corpus Christi! We hope to see you again down the road!

November 20, 2022

Very professional staff, and got my truck taken care of very quickly. I’m very satisfied More

by RENDONF64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the ladies name running the quick lane.
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Nov 21, 2022 -

Access Ford of Corpus Christi responded

Thanks for sharing about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 20, 2022

Call, Call, Call nobody in service answers. Juan does a great job but it seems it all rests on his shoulders. More

by STROH38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2022 -

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with a professional experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Trenton Marks trentonmarks@lithia.comThank you for providing this feedback, and we apologize for the difficulties you encountered when trying to get in touch. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me so that we can speak directly, we'd love to address your concerns in detail. JR Velasco General Manager rvelasco@lithia.com

November 18, 2022

Service was fast and complete. Service Advisor Maria Garcia was very knowledgeable and friendly and kept me informed of the progress of the work being done. More

by RANDYGIESLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Garcia
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Nov 18, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a fast experience! We hope to see you again here at Access Ford of Corpus Christi!

November 18, 2022

Professional and straightforward. Always treated me well and honestly. Quality and timely work on repairs More

by Johnbesignanocom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a professional experience! We look forward to working with you again here at Access Ford of Corpus Christi!

November 18, 2022

Excellent service, communication, and experience! Trent the Service Manager and Jonathen the Service Advisor Were Exceptional!!! I Found a place that has earned my business and I'm confident with the More

by Wiley Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Aldridge
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Nov 18, 2022 -

Access Ford of Corpus Christi responded

Hi Wiley, Thank you for the review! We are glad your time with us was an excellent experience! We hope to see you again here at Access Ford of Corpus Christi!

November 17, 2022

Service manager was an advocate for me to get Ford to do the right thing. Service writer who called me after I spoke to manager, was very willing to not be my advocate which would have resulted in an additi More

by EARWOODFAMILY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are happy to hear your time with us was a professional experience. We hope to earn your business again down the road!

November 16, 2022

Friendly, and very accommodating worked around my schedule to get me into a new vehicle More

by Lissa trejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, Lissa, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 14, 2022

Access Ford Lincoln is a great choice to choose if you need service on your vehicle. The customer service and environment is amazing. More

by Elizabeth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Aldridge
Report | Print
Nov 15, 2022 -

Access Ford of Corpus Christi responded

Thanks for sharing about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business, Elizabeth, and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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