Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,767 Reviews
Call Service Center (361) 792-2819

1,767 Reviews of Access Ford of Corpus Christi - Service Center

Sort by
December 18, 2022

Trent and Jonathan did a great job scheduling and completing the repairs to our Lincoln Nautilus. They kept us updated, were very professional and made sure the repairs met Lincoln’s high standards. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Aldridge
Report | Print
Dec 18, 2022 -

Access Ford of Corpus Christi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Access Ford Lincoln of Corpus Christi to be a positive one. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

December 17, 2022

Neither salesman or sales manager would EVER return my phone calls one day after purchasing. A crescent wrench was left lodged between the hood and windshield. A razor blade was left under the passenger s More

by DEAN_POLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Golden
Report | Print
Dec 20, 2022 -

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with a professional experience. It is unfortunate to hear we did not meet that standard and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Golden Gonzales ggonzales@lithia.comProviding a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, Dean, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. JR Velasco General Manager rvelasco@lithia.com

December 17, 2022

It was a good experience the. Ejidal was not fixed but it was a recall . More

by QCDAVE2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Aldridge
Report | Print
Dec 18, 2022 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

December 17, 2022

Clean worked hard for our business polite employees Quick and organized staff showed vehicle and accessories More

by NONE3
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Williamson
Report | Print
Dec 18, 2022 -

Access Ford of Corpus Christi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

December 16, 2022

I will continue to do business with this Dealership. Each department makes you feel comfortable and appreciated. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a comfortable experience! We hope to see you again down the road!

December 07, 2022

Took some time cause had a recall but was out in a few hours cool More

by RSMETHERS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Aldridge
Report | Print
Dec 07, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We appreciate your patience in working with us. We hope to see you again here at Access Ford of Corpus Christi!

December 06, 2022

Very good service. Friendly ! Fast service .I did not have to wait all day to get my oil chagrd More

by KOHUTEKJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Aldridge
Report | Print
Dec 07, 2022 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review! We are glad your time with us was a friendly experience! We hope to see you again here at Access Ford of Corpus Christi!

December 01, 2022

It can be better at communication but over all we were satisfied with the help and quick response we had. More

by MIKE_PEREZ_27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Aldridge
Report | Print
Dec 01, 2022 -

Access Ford of Corpus Christi responded

Hi Mike, Thank you for the review! We appreciate your patience in working with us here at Access Ford of Corpus Christi! We hope to work with you again soon!

December 01, 2022

They didn't service my vehicle. They said that they were confused and thought that I would pick up the next day. More

by BIGREDTKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quick Service Lady
Report | Print
Dec 05, 2022 -

Access Ford of Corpus Christi responded

Hello, Thank you for sharing your visit. It is unfortunate to hear about your experience and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss this in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Trenton Marks trentonmarks@lithia.comThank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. JR Velasco General Manager rvelasco@lithia.com

November 28, 2022

Very friendly and professional. We’re very knowledgeable and diagnosed the problem and solved it. More

by None
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Johnathan Aldridge
Report | Print
Nov 29, 2022 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

1
...
74
75
76
...
177