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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,584 Reviews
Call Service Center (361) 792-2819

1,584 Reviews of Access Ford of Corpus Christi - Service Center

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May 02, 2022

Liz is a ‘cut above’and more…. great service and efficient help and a caring person More

by RONNIE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Richter, John Hawkins, Marty Garcia
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May 03, 2022 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

April 28, 2022

Car not fixed after being in the shop 3 times and they don’t seem to care More

by DANIKA ANDERWALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2022 -

Access Ford of Corpus Christi responded

Thank you for bringing this to our attention, Danika, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Barry Beard Service Director barrybeard@lithia.com

April 27, 2022

Outstanding, I have purchased 2 Lincolns from this dealer. Service as far as i'm concerned is what keeps customers returning the whole crew is great Liz takes great care of her Lincoln customers. More

by JAMESK1498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz
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Apr 29, 2022 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

April 19, 2022

Have always had a great experience. Very professional . Completed and returned as promised. Highly recommend! Access Ford is the best dealership, honest and reliable. More

by Clelleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2022 -

Access Ford of Corpus Christi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

Apr 20, 2022 -

Clelleen responded

Very welcome. Only the truth!

April 16, 2022

The work - a recall - appears to have been performed correctly, but the work wasn’t performed on the promised timetable. More

by CSCOTT26
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

April 14, 2022

I can't believe they didn't find anything wrong with my truck when there's a lot of smoke coming out of the exhaust pipe. More

by ADRIANFELIXPEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Apr 29, 2022 -

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Barry Beard Service Director barrybeard@lithia.com

April 06, 2022

I have always taken my F150 and my Expedition to Access ford because of the excellent work they do. Keep up the Excellent work. More

by JERRYS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2022 -

Access Ford of Corpus Christi responded

We are very happy to hear Juan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

April 04, 2022

Vehicle is always ready when promised. My service per is Juan Buentello and he is awesome. Would recommend. More

by Robo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2022 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

April 01, 2022

Amazing Staff. Fast, Friendly, and welcoming.Always have great pricing and truly care about there customers. Thanks Access Ford service! More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2022 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

March 31, 2022

Great but key still hangs and is hard to remove. Crew was great to work with. More

by PAULETTEJONES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Al
Report | Print
Apr 01, 2022 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

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