Access Ford of Corpus Christi - Service Center

Poor management currently. Lots of turn over from the top all the way down. Need to keep your employees and build a team. Only way it will get better. Lots of turn over from the top all the way down. Need to keep your employees and build a team. Only way it will get better. More

Friendly, informed, and courteous people. Service work was excellent everytime I've needed them. Would highly recommend this dealership. Service work was excellent everytime I've needed them. Would highly recommend this dealership. More

These people tried to overcharge me. I needed recalls worked on, and they said some of my recalls weren't vaild because the "codes" of the car didn't display the same information. There I needed recalls worked on, and they said some of my recalls weren't vaild because the "codes" of the car didn't display the same information. There is clearly something wrong with the transmission (part of a serious recall/settlement), but they didn't bother to check that. The car has numerous recalls but for some reason they only wanted to check one of them. For a canister purge valve and an O2 sensor, I was being charged over $1,000 in labor fees and over $180 for a diagnostic. They went down on the price after being called out on it, which is still ridiculous because recalls should be free of charge anyway. I just got my car back after nearly a month of dealing with these clowns and after ONE trip to the grocery store...my check engine light came right back on. Other than being able to drive now, the car still behaves as if I never took it in. Not only does this place overcharge, they are a bunch of liars and they rarely answer their phone. I will not be going back to Access Ford in Calallen. Terrible service. More

Dealership is great and the salesperson was very helpful and professional. Servicing can be slightly rude and pushy. When asked for timeframes or assistance I was provided with little to no information. Ser and professional. Servicing can be slightly rude and pushy. When asked for timeframes or assistance I was provided with little to no information. Service member attitudes seems at time as if they don’t want to be there and tends to push customers away. Overall 3/5 on experience with servicing. More

This dealership is the best, customer service is excellent, young lady up front was very professional and polite, I asked the same question more than once and her response was the same politely exp excellent, young lady up front was very professional and polite, I asked the same question more than once and her response was the same politely explaining the service, had to have my tire patched again she approached me informing me of what was going on and the cost. It feels so comforting to walk into a place of business so early in the morning and everyone is smiling. I purchased my car at the Toyota dealership and service is not like the Ford dealership, next time I know where to go when it comes time to purchase another vehicle. Thank you for your service. A satisfied customer. More

Excellent and very prompt customer service. Thank You Liz ! And Thank You Staff— Great Job. Thank You Liz ! And Thank You Staff— Great Job. More

Got an oil change and tire rotation done. Next day I got a nail in my tire and find out that Lincoln claimed to check my tires and said they were in good condition however when I got the nail Next day I got a nail in my tire and find out that Lincoln claimed to check my tires and said they were in good condition however when I got the nail fixed the very next day at they tire place they said my tires were bald and needed new tires. Very disappointed that Lincoln didn’t check my tires like they said they were going to the day before. Bad customer service as well. Will no longer be getting my car serviced at this location. More

The price was way higher than when I called to get quote. Over all the service was fast and great customer service just very pricey Over all the service was fast and great customer service just very pricey More

Juan and Kimberly were very helpful. Customer service was great. Will be returning for any other services needed. Customer service was great. Will be returning for any other services needed. More

Repaced camera. Have to replace again. Collision department would have 2 stars. No help atall. Have to replace again. Collision department would have 2 stars. No help atall. More