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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,585 Reviews
Call Service Center (361) 792-2819

1,585 Reviews of Access Ford of Corpus Christi - Service Center

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June 23, 2022

Didn’t have one problem. Set appointment up online. I Dropped off next day at 10 and 1 pm I got the call my truck was ready. Was surprised how fast my truck got attended to. More

by Rtrejo1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Goodpast
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Jun 24, 2022 -

Access Ford of Corpus Christi responded

It is our pleasure to have attended to your truck in a timely manner here at Access Ford of Corpus Christi. Thanks for acknowledging our Service Departments awesome work, we hope to assist you again.

June 22, 2022

Ashley and the service team there are amazing. I appreciate the down home friendliness and professionalism. Thank you! More

by Bsamonett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jun 23, 2022 -

Access Ford of Corpus Christi responded

We here at Access Ford of Corpus Christi appreciate you taking the time to praise our Service Team. It is great to know you were offered friendly and professional interactions. We would be delighted to assist you again.

June 21, 2022

Work done quickly and efficiently. Everyone was extremely nice a courteous. Felt like I was in really good hands. More

by Carol55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Romel
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Jun 22, 2022 -

Access Ford of Corpus Christi responded

Our Service Team is honored to have been able to provide you with quick and efficient work. We strive for all of our customers to not only feel, but know their vehicles are in good hands here at Access Ford of Corpus Christi. We hope to have the pleasure of assisting you again with any automotive needs.

June 20, 2022

Service was great. Friendly staff. Time of service was excellent. Almost no wait time. Thank you for all you all do. More

by Merlin20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2022 -

Access Ford of Corpus Christi responded

We are thrilled to have provided you with great and friendly service here at Access Ford of Corpus Christi! We hope to have the pleasure of providing you with that amazing 5-star experience again.

June 20, 2022

Took a SUV there for routine scheduled maintenance. They also repaired one recall while there. Service was completed and good customer service during this visit More

by FREDDIEDITSON
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2022 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review! We look forward to working with you again soon!

June 16, 2022

Slow. Second in line at 7:00a.m. for oil change. Took three hours. Why? More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2022 -

Access Ford of Corpus Christi responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Barry Beard Service Director barrybeard@lithia.com

June 16, 2022

Have always taken my truck to Access for the lifetime oil change and any other needs. Always get good service and in a quick amount of time. More

by joseph ONeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2022 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

June 16, 2022

The Wait time was unusually long. Recommended service that we can perform ourselves and given rude reaction to our wish to provide our own air filters and annual inspection sticker re More

by OR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2022 -

Access Ford of Corpus Christi responded

Thank you so much for your detailed review. I apologize that you did not have a 5 star experience. Please don't hesitate to reach out if you need anything else. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

June 16, 2022

Juan at Access Ford is very professional and gets the job done. He takes great care of his customers. More

by LDGRAVES8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2022 -

Access Ford of Corpus Christi responded

Thank you for the kind words for Juan in our service department! We look forward to sharing your compliments with him. Please don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

June 16, 2022

Great customer service and got the oil change done in a timely manner . Service writer was excellent More

by ROGERDAVIS8909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley goodpaster
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Jun 18, 2022 -

Access Ford of Corpus Christi responded

Access Ford of Corpus Christi's Service Team is pleased to have been able to provide your vehicle with a timely oil change. We appreciate your great remarks and hope to be of service to you again.

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