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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.3
1,483 Reviews
Call Service Center (361) 792-2819

1,483 Reviews of Access Ford of Corpus Christi - Service Center

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May 15, 2024

I have been a customer for a long time and Ricky Lerma is salesman and they treat me good More

by GSHINOJOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Access Ford of Corpus Christi responded

It's wonderful to hear about your long-standing loyalty to Access Ford of Corpus Christi, and we're glad to know that Ricky has consistently provided you with excellent service. We value your continued support and aim to maintain the high standards that have kept you satisfied throughout your time with us. Thank you for choosing Access Ford, and please don't hesitate to reach out if you need anything in the future.

Helpful
May 14, 2024

Service person was very accommodating to my needs! My service was done on Wednesday and my mom passed away Thursday morning, I was so glad my repair was done ❤️ More

by WMELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that our team at Access Ford of Corpus Christi was able to accommodate your needs during such a difficult time. Our thoughts are with you and we appreciate the kind words about our service department.

Helpful
May 14, 2024

This is the first time for service on my new Explorer. Shaun Hudson was very helpful and kept me informed as to the progress of the service. The service was done very timely. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson - 5 stars
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May 14, 2024 -

Access Ford of Corpus Christi responded

Kathy, we're glad to know Shaun was able to assist you with your service needs at Access Ford of Corpus Christi. We appreciate the positive feedback and look forward to helping you in the future!

Helpful
May 13, 2024

Timely, reliable, honest service. Polite service representatives. Convenient, timely shuttle service. Really great coffee if you’re waiting!!! More

by janski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Access Ford of Corpus Christi responded

We're glad to know you found our service at Access Ford of Corpus Christi reliable and timely, and that the shuttle service was convenient for you. Also, we agree - the coffee is pretty great! Thank you for your review!

Helpful
May 11, 2024

My service rep was Shaun Hudson, he's very friendly & keeps you informed of your vehicle progress. My wait time just under an hour & a half. More

by STACJUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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May 13, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that Shaun provided you with friendly and informative service at Access Ford of Corpus Christi. Thank you for sharing your experience, we appreciate it!

Helpful
May 11, 2024

Service was good quick an easy. But they didn’t rotate tires as was on service request More

by JUSTINMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Access Ford of Corpus Christi responded

Justin, thank you for sharing your feedback with us. While I'm glad to hear that you found our service to be efficient and straightforward, I apologize for the oversight regarding the tire rotation request. Ensuring that all service requests are completed to our customers' satisfaction is a top priority for us, so it's disappointing to learn this wasn't completed. If there's anything else we can do to address this issue or if you have any other concerns, please don't hesitate to reach out to me directly. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

Helpful
May 11, 2024

We have been dealing with this dealership for approximately nine years. They have been very helpful to us, in every aspect of our vehicle. We love the service manager I believe his name is Juan. More

by Debi Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Access Ford of Corpus Christi responded

Debi, it's great to know that you've had such a positive experience with us at Access Ford of Corpus Christi over the years. We're glad Juan has been so helpful! Thank you for your continued support and trust in our dealership.

Helpful
May 10, 2024

Amazing customer service and quick to get the job done. I would recommend to anyone needing to purchase a vehicle. They will make sure if you have any problems they will solve and take care of all your nee More

by ISALAHELIJHA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Access Ford of Corpus Christi responded

We appreciate your positive feedback and recommendation! Our team at Access Ford of Corpus Christi always strives to provide top-notch service and ensure all customer needs are met. Thank you for choosing us for your vehicle purchase, we're here if you need anything else in the future!

Helpful
May 09, 2024

Quick, easy, and very helpful staff. Comfortable waiting area. Great coffee. Clean waiting area and restrooms. More

by JUDYEDMUNDS48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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May 10, 2024 -

Access Ford of Corpus Christi responded

We're delighted to know you found our service quick and easy at Access Ford of Corpus Christi, not to mention the great coffee! We strive for a comfortable environment. Thank you so much for your review!

Helpful
May 08, 2024

The service department is great. Shaun Hudson was my rep and he gave me continuous updates which was great. More

by Daniela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
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May 08, 2024 -

Access Ford of Corpus Christi responded

Daniela, we're glad to know Shaun and our service department at Access Ford of Corpus Christi were able to keep you updated throughout your visit. Thank you for the positive feedback!

Helpful
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