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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,585 Reviews

1,585 Reviews of Access Ford of Corpus Christi - Service Center

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July 24, 2022

Staff is Friendly and they were helpful with my visit. They found a problem during our maintenance visit and quickly scheduled an appointment to get us back in to take care of the problem. More

by Pattie Martinez
Customer Service
Recommend Dealer
Yes
Employees Worked With
Liz
Jul 25, 2022 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. We're glad we were able to help, Pattie, and we hope to see you again! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 23, 2022

Pleasant staff comfortable waiting room. Pick up and drop off service is great. Maintenance staff let you know what needs to be done right away and what can get done on next visit. Coffee More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 22, 2022

Service manager is terrible. Would not honor the warranty on my vehicle. He didn’t even fully inspect the problem More

by VALDEZ6676
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry beard
Jul 28, 2022 -

Access Ford of Corpus Christi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Barry Beard Service Director barrybeard@lithia.com

July 21, 2022

Great place great people love it Juan the service man was very kind and servicable thanks 100% satisfied More

by Jimsonny62@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 14, 2022

Our vehicle was in & out in a reasonable time. Only thing is we had received a coupon for tire rotation, etc. I was disappointed that I had to have the coupon in hand to get those services done. More

by Kathyricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Access Ford of Corpus Christi responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Access Ford Lincoln of Corpus Christi. We look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 13, 2022

Friendly and knowledgeable service personnel. Supply chain issues caused my repair to take about two weeks. Other than that everything seemed very professional More

by Tx_aggie91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz
Jul 14, 2022 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 13, 2022

Really good service Very nice staff I will highly recomend this dealership I'll be back More

by Barbarahbv1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 12, 2022

Liz in service was great and communicated with me. Wish the technician were more thorough. I have had to return due to their mistake. Thankfully Access owned up to it and I wasn’t charged for the fix. More

by LISASBYRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Jul 13, 2022 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 12, 2022

Their staff was very nice and also good about keeping me up on my vehicle and answering any questions that I had when I was calling them More

by cadmoya2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

July 08, 2022

When we bought our Lincoln we were told the first three or four oil changes were free and we would receive the Lincoln concierge service. We were sold on the fact that the salesman told us that when you bu More

by SHANAH6111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke Person
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure, names
Jul 14, 2022 -

Access Ford of Corpus Christi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Barry Beard Service Director barrybeard@lithia.com

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