Back

Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,585 Reviews

1,585 Reviews of Access Ford of Corpus Christi - Service Center

Sort by
September 09, 2022

Customer service is always excellent. Very respectful workers. Service is done to your satisfaction always More

by Dianagonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

September 06, 2022

They orders wrong parts I’m happy with the work they did on my vehicle at access ford thank your mechanic and Juan.b More

by NEVAREZELIZABETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Access Ford of Corpus Christi responded

We appreciate your business and our entire dealership team looks forward to serving you with all of your automotive needs. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

September 05, 2022

they are always happy to see me and are quick in getting my service done. Always very friendly and professional More

by KHGIBBS82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Access Ford of Corpus Christi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

September 05, 2022

Management never calls back or follows up with you. I have been waiting for my appointment to be setup for two months now and cannot get someone to call me back. More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Access Ford of Corpus Christi responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Barry Beard Service Director barrybeard@lithia.com

September 03, 2022

Thanks for taking care of the front end issues on my F250. You took care of the warranty issues quickly. More

by JOE.NEWCOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Access Ford of Corpus Christi responded

Joe, thank you for sharing your thoughts on working with our team. We're glad to hear we delivered such a great experience! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

September 01, 2022

Our car was in the shop for over 100 days. The service department worked hand-in-hand with the Lincoln engineers to try and find all the gremlins in our Aviator. Service manager Liz tried he More

by tjsubvet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Sep 02, 2022 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 31, 2022

Service advisor Juan was very helpful. Took several days for my truck to be repaired. Basically entire front end steering and handling components including shocks and hubs. Picked up truck More

by MSumner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Juan and our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 30, 2022

Service was done in a sufficient time frame,personal was friendly and competent of their job. One suggestion, don't rise prices on your EV'S, people can't afford it and money doesn't grow on trees More

by Barredondo710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 30, 2022

Service was great they where able to help me get into a bigger vehicle with little too no problem More

by angelaelizardo21565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Chavera
Aug 31, 2022 -

Access Ford of Corpus Christi responded

We appreciate your business and our team looks forward to serving you again soon! Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

August 27, 2022

Great dealership, great people. Have always had good experience weather it the service parts or purchasing a new vehicle. More

by corky5432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! Barry Beard Service Director barrybeard@lithia.com

...
64
...