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Access Ford of Corpus Christi - Service Center
Corpus Christi, TX
1,585 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,585 Reviews of Access Ford of Corpus Christi - Service Center
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September 23, 2022
Service was fine, your price increases for an oil change is not, may not use you in the future. is not, may not use you in the future. More
by MACKERER
Verified CustomerEmployees Worked With
September 22, 2022
Had The Works performed on my ‘19 Fird Ranger. Didn’t wait long before Juan came and took it in. And the wait inside was about an hour and a half. Not bad. Didn’t wait long before Juan came and took it in. And the wait inside was about an hour and a half. Not bad. More
by XRAY2TEACH
September 21, 2022
Access Ford did a great job servicing my 2015 Lariat and Lacy and Johnathan made sure my needs were met. Lacy and Johnathan made sure my needs were met. More
by Bfuhrken
September 18, 2022
Very disappointed seems like they were guessing at the job the did the first time. The next time I took in my vehicle for the same thing it will end up costing me 7 times more job the did the first time. The next time I took in my vehicle for the same thing it will end up costing me 7 times more More
by JERRYS1
Employees Worked With
September 17, 2022
They are horrible at communicating with their customers. This is not the first time I have had this problem with the service department. This is not the first time I have had this problem with the service department. More
by AMP19
Employees Worked With
September 17, 2022
My experience was nothing but professional. Jonathan was great when dealing with my vehicle and all of the services needed to keep my vehicle up and running! Jonathan was great when dealing with my vehicle and all of the services needed to keep my vehicle up and running! More
by ZACHARYV14
Employees Worked With
Jonathan Aldridge
September 17, 2022
Made appointment online. Arrived early. They had no record of my appointment and they told me that happens all the time. Waited awhile until someone walked me to parts desk w Arrived early. They had no record of my appointment and they told me that happens all the time. Waited awhile until someone walked me to parts desk where I waited another 15 minutes while she checked if part needed for body trim repair was in stock. It was not. Ordered part. Made in person appointment to return in 1 week. Fingers crossed. Everyone was super nice but problem is still not resolved. More
by Roz
Employees Worked With
Other Employees :
Crystal - very good. Didn’t see anyone in pics above.
September 14, 2022
Friendly customer service. Making cross country trip and wanted to have my car checked out. Serviceman made recommendations and I went with what I thought was necessary, which Making cross country trip and wanted to have my car checked out. Serviceman made recommendations and I went with what I thought was necessary, which was all he suggested! I was in and out in Two hours . Plus you could drink all the Starbucks coffee you wanted while you waited. Very nice experience since it was my first time there. I’ll be back! Highly recommend! More
by Linda
Employees Worked With
September 13, 2022
Will never buy another vehicle there again. And we trade our work vehicles in every 100k miles so big loss for them. Went in to buy a truck and they charged me WAY over sticker price for the And we trade our work vehicles in every 100k miles so big loss for them. Went in to buy a truck and they charged me WAY over sticker price for the truck new and this one was used with 6,000 miles on it. I understand the demand is high on super duties right now but going about $15k over MSRP for the same truck brand new on a used truck w/ 6k miles on it is just highway robbery!!!!! You might make some money on one vehicle but you lose repeat business. More
by CLINT.MILLER
Employees Worked With
September 11, 2022
Poor communication. I had to call about progress. Feel treated like an option, not a customer. I had to ask about costs. After getting my truck out, it needed an oil cha I had to call about progress. Feel treated like an option, not a customer. I had to ask about costs. After getting my truck out, it needed an oil change, windshield washer fluid, and DEF. The locking mechanism doesn't work the way it did before I took it in. It all felt very impersonal. More
by JAMESMCUMMINGS
Employees Worked With
Liz Garza
