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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,767 Reviews
Call Service Center (361) 792-2819

1,767 Reviews of Access Ford of Corpus Christi - Service Center

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November 06, 2023

Labor is to high. When people have to get a loan to be able to fix their vehicle then something is wrong! More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Access Ford of Corpus Christi responded

Daryl, we appreciate your feedback and understand where you're coming from. We strive to provide the best value possible at Access Ford of Corpus Christi. Please don't hesitate to reach out if there's anything else we can assist with in the future!

November 05, 2023

Every one was very helpful and asked if I needed anything else. And they where always ready to assist me or anyone who walked through the doors. More

by MICHELLEWILKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Michelle, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

November 02, 2023

Waiting over a week to get my vehicle fixed. Too slow. To slow for an easy job. More

by FRANKGDEVINEY
Recommend Dealer
No
Employees Worked With
Lisa
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Nov 05, 2023 -

Access Ford of Corpus Christi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. JR Velasco General Manager rvelasco@lithia.com

October 27, 2023

Service was excellent. My wait time was less than an hour for this oil change. More

by Ceci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

October 26, 2023

Pleasant and professional from my advisor. I felt it took a little long for tire. More

by ALEXCREATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
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Oct 27, 2023 -

Access Ford of Corpus Christi responded

Alex, Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. Melissa and our team appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

October 26, 2023

The service staff I’ve had interactions with have Always been Professional, courteous and respectful. I would continue this interaction is I have another truck . More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

October 21, 2023

Awesome service from all the staff especially Bell! She goes above and beyond her duty! More

by MDLOPEZ_64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bell Buentello
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Oct 22, 2023 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

October 19, 2023

Lacie was an awesome. she was very communicative and very professional. will go back next time More

by AA_HERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacie Jennings
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Oct 20, 2023 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

Oct 20, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at Access Ford of Corpus Christi

October 19, 2023

Excellent service for their oil program! Helpful staff even before they opened as I was over 45 minutes early. More

by Keith423!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with a positive experience, Keith. We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

October 19, 2023

Dealer staff were friendly and were quick to notify and update us once our vehicle arrived. More

by GUMP5150
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed
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Oct 20, 2023 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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