Access Ford of Corpus Christi - Service Center

I waited a long time for a part for a recall. When I called to check on it, I think her name was Melanie got back with me the next day and had the tech come out to my work and change out the part When I called to check on it, I think her name was Melanie got back with me the next day and had the tech come out to my work and change out the part. I was originally told I'd be called when the part came in, but that never happened. More

I initially went in for an oil change then I brought up to the rep about my recalls I had on file. She was prompt on scheduling the same day and getting my 2 recalls fixed. Very quick & satisfying! to the rep about my recalls I had on file. She was prompt on scheduling the same day and getting my 2 recalls fixed. Very quick & satisfying! More

Miss. Bell was so helpful and communicated very efficiently and well, service was completely in a timely manner. Bell was so helpful and communicated very efficiently and well, service was completely in a timely manner. More

Have enjoyed the service from access ford for around 20 years now X four f150 trucks purchased here My service advisor Juan B always takes excellent care of my truck & me Many Kind Thanks years now X four f150 trucks purchased here My service advisor Juan B always takes excellent care of my truck & me Many Kind Thanks More

Jordan was awesome and did a great job. The young man knew what he was doing. Very attentive to my vehicle needs. The young man knew what he was doing. Very attentive to my vehicle needs. More

Bel didn’t give me a call back I had to continue to call and she was never “ at her desk” which is hard to believe. I continued to call and finally got ahold of someone and they grabbed her to talk with me and she was never “ at her desk” which is hard to believe. I continued to call and finally got ahold of someone and they grabbed her to talk with me and I was still on hold another 5 minutes. The service here sucks if I could’ve gotten my warranty recall done somewhere else I would’ve. More

They left my truck unlocked in the front of the parking lot, they killed the battery in my truck and left a pool of water in my passenger floorboard, they tried to over charge me and up sell me when I told lot, they killed the battery in my truck and left a pool of water in my passenger floorboard, they tried to over charge me and up sell me when I told them exactly what I wanted done and needed and lied to me about parts on what they had and didn’t have. Terrible customer service and terrible service I will never be coming back to this dealership More

Very easy to get an appointment and I appreciated the ride home so I didn’t have to wait for the service to be completed. ride home so I didn’t have to wait for the service to be completed. More

Excellent work and in a timely manner I appreciate all that you do for me thank you that you do for me thank you More

Labor is to high. When people have to get a loan to be able to fix their vehicle then something is wrong! When people have to get a loan to be able to fix their vehicle then something is wrong! More