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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,583 Reviews
Call Service Center (361) 792-2819

1,583 Reviews of Access Ford of Corpus Christi - Service Center

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April 22, 2023

Access Fiord has Excellent customer service. Everyone was nice and helpful. I was able to enjoy coffee while I waited. Thank you! More

by ZDD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2023 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

April 15, 2023

Nearby, friendly and helpful. Good selection of vets on the lot. Dealership very near my house. More

by KSTARRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2023 -

Access Ford of Corpus Christi responded

Thanks for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

April 14, 2023

It was pretty good, no issues. Ladies was great as usual. Lacie was great as usual. More

by LSANCHEZ1971@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Lacie
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Apr 16, 2023 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear that Lacie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

April 12, 2023

The service was impeccable and the service advisor was awesome. He was very knowledgeable and friendly. More

by Davidursula1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Access Ford of Corpus Christi responded

Thank you, David, for the five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

April 11, 2023

Quick and easy. Friendly service and staff. Great coffee machine too! Will do business here again. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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Apr 12, 2023 -

Access Ford of Corpus Christi responded

Thank you for the five-star rating. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Access Ford Lincoln of Corpus Christi; we look forward to having you as a valued customer for many years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

April 11, 2023

Went in for a vehicle inspection, and I was out before my coffee was made. More

by JORDAN.M.VILLELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Access Ford of Corpus Christi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

April 10, 2023

The quality of work and customer service at this dealership is very poor and I would not recommend. More

by MICHELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Access Ford of Corpus Christi responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. JR Velasco General Manager rvelasco@lithia.com

April 08, 2023

Lace does an excellent job on setting up service appointments and is very polite and friendly. More

by SBOHAC45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2023 -

Access Ford of Corpus Christi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as one of our valued customers for many more years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

April 07, 2023

Listened to the customer ,very patient , super nice , worked with the customer , honest , cool lady More

by Joe Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Apr 07, 2023 -

Access Ford of Corpus Christi responded

Hi Joe, Thank you for the review. We are glad your time with us was a transparent experience. We hope to see you again here at Access Ford of Corpus Christi.

April 07, 2023

Fast friendly service. The driver tha took me to work was extremely kind and courteous. More

by SCHROEDERB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a fast and efficient experience. We hope to see you again here at Access Ford of Corpus Christi.

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