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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,766 Reviews
Call Service Center (361) 792-2819

1,766 Reviews of Access Ford of Corpus Christi - Service Center

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January 17, 2024

Got right in on stand kept me informed of the progress of service Great experience More

by Grumpyjensen66
Recommend Dealer
Yes
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Jan 17, 2024 -

Access Ford of Corpus Christi responded

It's always nice to hear from our Access Ford of Corpus Christi guests following a great experience. Thank you for working with us to care for your vehicle and taking the time to leave the kind feedback. It's our pleasure to provide you informative, prompt service and we look forward to doing so again next visit.

January 17, 2024

I don't like the fact that when I took my daughter's car in they told me I would have to leave it there for a week for them to diagnose it. It seems like you don't want to service cars, more like push us aw More

by GARIBAY_SNSJ
Recommend Dealer
Yes
Employees Worked With
The lady who does mobile scheduling
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Jan 18, 2024 -

Access Ford of Corpus Christi responded

Hello, We value the opportunity to work with every service guest and it is regrettable to hear when this is not conveyed to our customers. Regrettably due to high demand for our services along with other outside factors, diagnostics and repairs can sometimes take longer to complete than we would like for our customers. We understand this is frustrating and sincerely apologize for any inconvenience caused. If you would like to discuss your concerns personally, please email your preferred contact method and availability to me at adamrodriguez@lithia.com and I will reach out to you as soon as possible. Thank you, Adam Rodriguez Service Manager adamrodriguez@lithia.com

January 17, 2024

best customer service and nicest of them all ? ? great personality, got me in and out! More

by JESSICAG993
Recommend Dealer
Yes
Employees Worked With
bel gonzales
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Jan 17, 2024 -

Access Ford of Corpus Christi responded

Jessica! We're delighted to hear you enjoyed fast and friendly service at Access Ford of Corpus Christi. Thank you for your business and kind feedback. Safe travels and we'll see you again next visit!

January 17, 2024

All good. No bad. Don't have much more to say. They got the job done. More

by BSNCESAR
Recommend Dealer
Yes
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Jan 17, 2024 -

Access Ford of Corpus Christi responded

We're proud to be your trusted vehicle service provider here at Access Ford of Corpus Christi, and it means a lot to us hearing the team provided top-notch assistance. Thank you for your feedback. Travel safe and please reach out again whenever we can next help.

January 17, 2024

It was good called to make appointment for service and they even pick up my vehicle More

by Christieabeach
Recommend Dealer
Yes
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Jan 17, 2024 -

Access Ford of Corpus Christi responded

Christie, thank you for working with us to care for your vehicle. It's wonderful to hear you enjoyed our vehicle pick-up service and an overall five-star experience. Please reach out to us again whenever we can next help here at Access Ford of Corpus Christi.

January 17, 2024

Very professional. Very accommodating. The dealership is very easy to work with. Clear explanations are given first any work that needs to be done, options are given to More

by Bunnymo202
Recommend Dealer
Yes
Employees Worked With
Maribel
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Jan 17, 2024 -

Access Ford of Corpus Christi responded

It's great to know that our team at Access Ford of Corpus Christi was able to provide you with a professional and accommodating experience. We strive for clear communication in all we do, so it's wonderful hearing this reflected in your visit. Thank you for trusting us with your automotive needs. Come back to see us again whenever we can next be of service.

January 17, 2024

Not great Felt like i was scammed Mechanic screwed up and cost me Bite me Access Ford! More

by poolboy610
Recommend Dealer
No
Employees Worked With
Melissa
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Jan 18, 2024 -

Access Ford of Corpus Christi responded

Hello, Earning and maintaining the trust of our service customers through informative, transparent assistance is of the utmost importance to our team. It's concerning to learn you feel as though you were misled during a recent visit, and I'd like to speak with you for more information. Please email your preferred contact information and availability to me at adamrodriguez@lithia.com and I will reach out to you at the first opportunity. Thank you. I hope we can speak soon. Adam Rodriguez Service Manager adamrodriguez@lithia.com

January 17, 2024

All my issues weren't fixed. The service person was very personable and helpful. I like the dealership. More

by Wallincc
Recommend Dealer
Yes
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Jan 17, 2024 -

Access Ford of Corpus Christi responded

Thank you for your positive feedback. We're happy to hear you enjoyed personable assistance and you like our dealership, but we want to ensure all your needs are met to the best of our abilities. Please reach out to us and we'll do everything we can to help resolve your remaining issues promptly as possible.

January 17, 2024

Good service and people Tech were very helpful and answered all my questions and did good work More

by JPEREZ280
Recommend Dealer
Yes
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Jan 17, 2024 -

Access Ford of Corpus Christi responded

We appreciate the kind feedback following your service experience here at Access Ford of Corpus Christi. Thank you for working with us to maintain your vehicle. It was our pleasure to provide you informative assistance and a job well done. Travel safe and come see us again whenever we can next be of help.

January 17, 2024

I went for a oil change and the tech was telling the adviser something about the car then saying he couldn't remove the oil change light then I go in with the advisor and he tells me that the tech could More

by ABRAMMENDOZA0115
Recommend Dealer
No
Employees Worked With
It wasn't Juan but the other male in service
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Jan 18, 2024 -

Access Ford of Corpus Christi responded

Hello Abram, Thank you for your business and feedback. Peace of mind in knowing your vehicle has received expert care is something we strive to provide all our service guests. It's regrettable to learn when we fall short of that objective, and I'd like to speak with you for more information so that your concerns can be properly addressed. Please contact me through the email address below at a time that is convenient for you. Adam Rodriguez Service Manager adamrodriguez@lithia.com

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