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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,583 Reviews
Call Service Center (361) 792-2819

1,583 Reviews of Access Ford of Corpus Christi - Service Center

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June 16, 2023

I’m happy with their service to my Lincoln vehicles, except that they no longer provide loaner cars & they don’t do a free wash or vacuum anymore. More

by BUDDYMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2023 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

June 13, 2023

Poor service never a loaner like we paid for the Lincoln experience never washed when returned to us More

by Margarette Deschwipple
Recommend Dealer
No
Report | Print
Jun 17, 2023 -

Access Ford of Corpus Christi responded

Margarette, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. JR Velasco General Manager rvelasco@lithia.com

June 07, 2023

Super friendly lady who helped me set apt etc, and super fast was done in less than an hour!! Service has never been faster!! More

by JOSEPH.ONEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

June 07, 2023

The mobile Service was great! Technician was friendly and professional! Extremely convenient using the mobile service! More

by TIFFANY_8403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Access Ford of Corpus Christi responded

It's great to hear that you enjoyed our mobile service! Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

June 02, 2023

Every sales personal, front desk employee, managers and all that we encountered were more than a polite face. They were concerned that they met our needs and that we were satisfied with the performance a More

by PATLEEBUSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm sorry that I didn't their names.
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Jun 04, 2023 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

May 27, 2023

Great service great customer service good representation and everything was very professional polite and very More

by LAUROHERNANDEZ48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Access Ford of Corpus Christi responded

Thanks for sharing about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

May 19, 2023

2 First truck catalytic bad parts too long to come in traded again other truck same engine light on traded for first truck a Buick enclave I'm sure customer for that vehicle has no complaints I believed More

by Juanjoses1949@gmail.com
Recommend Dealer
No
Employees Worked With
Hi
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May 24, 2023 -

Access Ford of Corpus Christi responded

Hello Juan, Thank you for sharing your experience. I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Golden Gonzales 361-698-3422 ggonzales@lithia.com Sales Desk ManagerThank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. JR Velasco General Manager rvelasco@lithia.com

May 18, 2023

My second purchase here at Access Ford, this was as easy as the first! As always a great job by this store. Thanks! More

by DANIELMORAN0
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2023 -

Access Ford of Corpus Christi responded

Hi Daniel, Thank you for your business and review. It is always a pleasure to work with you here at Access Ford of Corpus Christi. We hope to see you again soon.

May 16, 2023

The people are always attentive and courteous. The work always excellent. That's the reason I trust them with my vehicle. More

by GRACEJAYALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Access Ford of Corpus Christi responded

Thank you, Grace, for the great rating for our service department. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

May 15, 2023

Belle who scheduled my mobile recall service was prompt and professional. Alex who came to complete the recall was so nice. He even gave my Bronco a once over to make sure everything was good. More

by Kkm
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belle and Alex
Report | Print
May 15, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Access Ford of Corpus Christi.

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