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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,583 Reviews
Call Service Center (361) 792-2819

1,583 Reviews of Access Ford of Corpus Christi - Service Center

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July 19, 2023

Lacy was very helpful. Service done n a timely manner. Also asked about getting 3rd rear seat looked at as couldn't get it up. Didn't like that earliest appt for a tec wss More

by SKORUPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ladies Jennings
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Jul 19, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Access Ford of Corpus Christi.

July 18, 2023

Hiring Lacey was the best decision this place has made. She is so helpful and knowledgeable. More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey
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Jul 18, 2023 -

Access Ford of Corpus Christi responded

Hi Barry, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Access Ford of Corpus Christi.

July 17, 2023

Great service and pleasant service. Concerns were addressed with feed back on items that would need replacing soon. More

by BOWFLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Access Ford of Corpus Christi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 15, 2023

Great service and atmosphere probly would of went quicker if I had known ur were now accepting appts. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladies at the service counter
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Jul 16, 2023 -

Access Ford of Corpus Christi responded

Thanks for sharing about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 14, 2023

I took my car in for 2 issues and both are unresolved, left my care there from 8 in morning till 5:45 with nothing fixed More

by VIVIAN2986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noel
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Jul 18, 2023 -

Access Ford of Corpus Christi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. JR Velasco General Manager rvelasco@lithia.com

July 14, 2023

Access Ford has been there for me for many years and has always done a good job on the vehicles they have serviced for me. More

by HFBesosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Lerma
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Jul 15, 2023 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 13, 2023

Great customer service as always in all arreas Thank you for always assisting me Thanks More

by TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2023 -

Access Ford of Corpus Christi responded

Hi Tony, It was a pleasure to work with you here at Access Ford of Corpus Christi. We appreciate the review and hope to see you again soon.

July 12, 2023

Took my 2017 Ford F-150 Platinum in for Warranty repair. Was very satisfied with the manner and expediency Roel Alaniz Service Rep. provided. More

by BCGARCIA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROEL ALANIZ ***** SERVICE DEPT.
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Jul 13, 2023 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

July 11, 2023

This service center is excellent in everything they do for our cars every time we have taken out cars there. We highly recommend them for all auto service. More

by Bren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Access Ford of Corpus Christi responded

Hi Bren, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Access Ford of Corpus Christi.

July 10, 2023

Juan was very helpful and knowledgeable about the service that was being done on my vehicle More

by JENBROWN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rodriguez
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Jul 10, 2023 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi, Jen. Thank you for the five-star rating. We're glad to hear that you found your experience with Juan to be a positive one. We appreciate your business and hope to see you again soon. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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