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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.3
1,484 Reviews
Call Service Center (361) 792-2819

1,484 Reviews of Access Ford of Corpus Christi - Service Center

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June 01, 2024

Did advisor was very knowledgeable, professional, and explained everything to me would definitely go back More

by AGARCIA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that our advisor provided you with a knowledgeable and professional experience at Access Ford of Corpus Christi. Thank you for the great feedback, and we look forward to your next visit!

Helpful
May 31, 2024

Service department personnel were easy to talk with and kept me informed of my vehicle status. More

by RJOHNS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Access Ford of Corpus Christi responded

Thank you for your kind words! We're thrilled to hear that our service department personnel were easy to talk with and kept you informed about your vehicle's status. Providing excellent customer service and clear communication is our top priority. We appreciate your feedback and look forward to serving you again at Access Ford of Corpus Christi!

Helpful
May 31, 2024

Very satisfied with the service done on my Rocky Ridge, will be back. Thanks to Shaun Hudson, he was very helpful and very professional along with the other employee's. Met the young lady that serviced my More

by SANDYG411.SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson, "5" stars for him.
Report | Print
Jun 03, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your satisfaction with the service at Access Ford of Corpus Christi! We're glad to hear Shaun and our team provided professional and helpful assistance. We look forward to seeing you again!

Helpful
May 31, 2024

Great job Awesome Very helpful Accommodating Great job Great job Great job Great job awesome More

by FERNYJUAREZ38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Access Ford of Corpus Christi responded

Ferny, thank you for your enthusiastic review! We're thrilled to hear that you had a great experience with us and that our team was helpful, accommodating, and provided awesome service. Your satisfaction is our priority, and we're grateful for your kind words. If there's anything else we can assist you with or if you have any questions, please feel free to reach out. We appreciate your support!

Helpful
May 30, 2024

Great service! ! Was able to drop off my car and get it back in reasonable time. More

by MANUELRIOSIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Report | Print
May 30, 2024 -

Access Ford of Corpus Christi responded

Manuel, thank you for taking the time to share your feedback with us! We're delighted to hear that you had a great experience at Access Ford of Corpus Christi and that we could efficiently service your vehicle. Your satisfaction is our top priority, and we look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to let us know.

Helpful
May 30, 2024

Showed up to the dealership had great customer service right off the bat very friendly and clean establishment More

by MCANFIELD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Carson, Sean both 5 stars
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May 30, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear you had a great experience with our team at Access Ford of Corpus Christi! Thank you for highlighting our customer service and clean establishment. We appreciate your support!

Helpful
May 30, 2024

I have been satisfied with the service. i received and continued to receive great service. More

by Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn and Adrian
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May 30, 2024 -

Access Ford of Corpus Christi responded

Thank you for your five-star review, Garcia! We are so happy to hear that you were satisfied with your service. We look forward to serving you again next time. Safe travels!

Helpful
May 30, 2024

The service center staff was friendly and my oil change was done in a timely manner. More

by KATHY.HUFF55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the gentleman that helped me but he was very professional
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May 31, 2024 -

Access Ford of Corpus Christi responded

Kathy, thank you for sharing your experience! We're delighted to hear that our service center staff was friendly and that your oil change was completed in a timely manner. We appreciate your feedback and look forward to serving you again at Access Ford of Corpus Christi!

Helpful
May 30, 2024

Excellent, superb, and serviced! Ford F-350 is in pickups! Five serviced and brakes only to my to braked. More

by 5GOLDSKEIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Access Ford of Corpus Christi responded

Thank you for the fantastic review! We're delighted to hear that your Ford F-350 is performing well and that our team at Access Ford of Corpus Christi provided excellent service. Drive safely!

Helpful
May 29, 2024

Shady mechanics, charge a lot of money doesn’t fix anything, but seem friendly the whole time they are f***ing you. More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Report | Print
May 29, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your concerns. We strive to provide honest and effective service, so it's concerning to hear about any issues you've encountered. I would like to better understand what happened here, so please reach out directly at a time convenient to you. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

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