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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,582 Reviews
Call Service Center (361) 792-2819

1,582 Reviews of Access Ford of Corpus Christi - Service Center

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September 28, 2023

The maintenance check oil light was on one of the wipers doesn't work so I don't feel it was maintenance at all. More

by Kimmieka
Workmanship
Recommend Dealer
No
Employees Worked With
Glenn Taylor 5 stars
Report | Print
Oct 01, 2023 -

Access Ford of Corpus Christi responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. JR Velasco General Manager rvelasco@lithia.com

September 27, 2023

The folks at access especially Roel the service manager was very attentive to our issues and his tect was really great with his knowledge and his ability to check the items and fixing those items. I highly More

by EDMARGAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roel service manager and leslie
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Sep 28, 2023 -

Access Ford of Corpus Christi responded

Thanks for sharing about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 27, 2023

Lacie was very helpful and made sure I got my vehicle back in the 2 hours they estimated. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Access Ford of Corpus Christi responded

It has been a pleasure serving you, Nancy. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Access Ford Lincoln of Corpus Christi, we look forward to having you as a valued customer for many years to come! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 26, 2023

Fast service on time courteous can't say nothing bad about it I recommend it awesome place More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Access Ford of Corpus Christi responded

Hi Justin, We appreciate the review. We are glad your time with us was a fast and efficient experience. We hope to see you again here at Access Ford of Corpus Christi.

September 26, 2023

No issues, got my truck checked in with no issues, Lacie greeted me and was super helpful. More

by Petey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaCie Jennings
Report | Print
Sep 27, 2023 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford Lincoln of Corpus Christi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 21, 2023

From the time I arrived and the time I left the salesman Terry , provided excellent customer service. More

by MIKEMTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Access Ford of Corpus Christi responded

It's great to hear that Terry was able to help you out, Mike. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 20, 2023

Great prices, outstanding customer service, delicious coffee, great location, amazing atmosphere, excellent knowledge about my suv’s needs. Thank you 🙏 More

by Maricela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Access Ford of Corpus Christi responded

Thanks for sharing about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

Sep 21, 2023 -

Maricela responded

Awesome place 💯 % recommended

September 19, 2023

They have very quick service and great customer experience overall, and friendly and knowledgeable staff More

by Toby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Access Ford of Corpus Christi responded

Thank you for your very kind review, Toby. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 19, 2023

Great and fast service! Would recommend Access Ford they get done the first time.Thank You Juan More

by JOEVALDEZ381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Access Ford of Corpus Christi responded

Thanks, Joe, for sharing about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

September 18, 2023

I had an appointment for an oil change. It took just minutes for my vehicle to be pulled in to the garage. And I was back on the road not too long after that. Thank you Access Ford! More

by RScott
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Access Ford of Corpus Christi.

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