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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,581 Reviews
Call Service Center (361) 792-2819

1,581 Reviews of Access Ford of Corpus Christi - Service Center

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October 21, 2023

Awesome service from all the staff especially Bell! She goes above and beyond her duty! More

by MDLOPEZ_64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bell Buentello
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Oct 22, 2023 -

Access Ford of Corpus Christi responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Access Ford Lincoln of Corpus Christi! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

October 19, 2023

Lacie was an awesome. she was very communicative and very professional. will go back next time More

by AA_HERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacie Jennings
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Oct 20, 2023 -

Access Ford of Corpus Christi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

Oct 20, 2023 -

Access Ford of Corpus Christi responded

Hi, We appreciate the review. We are glad your time with us was a professional experience. We hope to see you again here at Access Ford of Corpus Christi

October 19, 2023

Excellent service for their oil program! Helpful staff even before they opened as I was over 45 minutes early. More

by Keith423!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Access Ford of Corpus Christi responded

We are very happy to have provided you with a positive experience, Keith. We sincerely value your business and look forward to your next visit. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

October 19, 2023

Dealer staff were friendly and were quick to notify and update us once our vehicle arrived. More

by GUMP5150
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed
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Oct 20, 2023 -

Access Ford of Corpus Christi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Access Ford Lincoln of Corpus Christi. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

October 17, 2023

It’s been an awesome experience over the years. Just wish they had more Lincoln’s on the lot. More

by JSCHEFFER4099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the technicians name. Long hair, nice young man
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Oct 17, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Access Ford of Corpus Christi.

October 17, 2023

Juan always takes good care of me. The problem with my truck was taken care of in a timely fashion. More

by FIREENG8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Access Ford of Corpus Christi responded

Hi, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Access Ford of Corpus Christi.

October 12, 2023

Friendly, knowledgeable, efficient I don’t have fifteen words. There should not be a fifteen word minimum More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Access Ford of Corpus Christi responded

Deb, we're glad to know you found our team at Access Ford of Corpus Christi friendly and efficient. Thanks for your feedback and we hope to see you again soon.

October 12, 2023

Truck was there 8 hours was not touched Took it to Auto Zone after, and within 10 minutes was checked, it’s a sensor More

by ELSA.DOMINGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Access Ford of Corpus Christi responded

Hello Elsa, Thank you for bringing this to my attention. It is regrettable to hear about your experience with us and I apologize for any inconvenience this caused you. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ruben Velasco - General Manager - 325-793-3028

October 08, 2023

We had a scheduled appointment for 3 recalls on our F250. Also had appointment to have an oil change on my maverick. All went just as discussed and expected. Lacey was a very courteous and informative servic More

by NONE3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey at the service writer desk, excellent!
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Oct 09, 2023 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

October 07, 2023

My car was fixed in a timely manner and the mechanic did a great job. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Access Ford of Corpus Christi responded

Thanks, Melissa, for sharing your thoughts about your experience with Access Ford Lincoln of Corpus Christi. We appreciate your business and hope to see you again soon! Just minutes from anywhere in Corpus Christi! JR Velasco General Manager rvelasco@lithia.com

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