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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,578 Reviews
Call Service Center (361) 792-2819

1,578 Reviews of Access Ford of Corpus Christi - Service Center

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April 04, 2024

Great customer service. The dealership got my truck serviced and repaired within a day. I was very happy it was sitting 3-5 days before even getting to it like other dealers More

by Rondel85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Access Ford of Corpus Christi responded

We're glad to know you had a great experience with our service department at Access Ford of Corpus Christi. We always aim for efficiency and quality work! Thank you for the review.

April 04, 2024

It was great to not have to try and get to a dealership during the week or ruin my weekend for a oil change More

by GALV2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belle I think,,mobile service lady,, 5 stars
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Apr 04, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that our flexible hours made your oil change convenient at Access Ford of Corpus Christi. Thank you for the positive feedback!

April 04, 2024

Was happy that I was in and out in 1 hour for an oil change More

by DILLONMATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun
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Apr 08, 2024 -

Access Ford of Corpus Christi responded

Hi Dillon! Thanks for letting us know that you were able to get in and out so quickly for your oil change at Access Ford of Corpus Christi. We look forward to seeing you again!

April 04, 2024

I know what I want when I go in. Terry makes it happen. I have bought 3 vehicles from you since I have lived in this area. More

by gsling
Recommend Dealer
Yes
Employees Worked With
Terry Harris
Other Employees : Terry
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Apr 04, 2024 -

Access Ford of Corpus Christi responded

We're so glad to know that Terry has been able to assist you in finding the perfect vehicles at Access Ford of Corpus Christi. Thank you for your continued support and we look forward to serving you again!

April 03, 2024

Really like the mobile unit service and team. Worked quickly and were very courteous. Got me in line quickly. However some oil is dripping from one of the vehicles: could be b/c I required synt More

by KDITTLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bel Gonzales
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Apr 04, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that you had a positive experience with our mobile unit service at Access Ford of Corpus Christi. Your satisfaction is our priority. If you continue to notice any oil dripping, please don't hesitate to contact me directly, and we'll work diligently to resolve this issue. Thank you for your feedback and for choosing our service. Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

March 28, 2024

Friendly, personable, keep in touch with me and explained everything. Shawn was very helpful and when I texted him he responded quickly. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Shawn
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Mar 28, 2024 -

Access Ford of Corpus Christi responded

Linda, we're delighted to know that Shawn and our team at Access Ford of Corpus Christi provided you with a friendly and efficient service. We appreciate your feedback!

March 28, 2024

The man was pleasant to talk to and friendly. I will be back again soon More

by LARA48586
Recommend Dealer
Yes
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Mar 28, 2024 -

Access Ford of Corpus Christi responded

Thank you for the 5-star review! We're thrilled to hear that you found our team pleasant and friendly during your visit to Access Ford of Corpus Christi. Providing exceptional customer service is our top priority, and we're delighted that you had a positive experience. We look forward to welcoming you back again soon!

March 28, 2024

Access Ford has been doing the service on my truck for years. I had some bad experiences with them a few years ago. You guys have improved so much. Medallia was very friendly and worked to make sure all m More

by FIREENG8
Recommend Dealer
Yes
Employees Worked With
Medallia
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Mar 29, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that you've noticed our improvements and had a positive experience with Medallia at Access Ford of Corpus Christi. We strive for excellence in customer service, so your feedback is greatly appreciated!

March 28, 2024

Took three times but it seems to be fixed. Adrian did a good job of keeping me informed. More

by jbm71580
Recommend Dealer
Yes
Employees Worked With
Adrian
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March 27, 2024

Took my car for repair. Melisa worked hard to make sure everything was correct and the car was taken care of. More

by Ford1
Recommend Dealer
Yes
Employees Worked With
Melisa Garcia
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Mar 27, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that Melisa was able to take good care of your car at Access Ford of Corpus Christi. Thank you for the positive feedback, we appreciate it!

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