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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,578 Reviews

1,578 Reviews of Access Ford of Corpus Christi - Service Center

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April 11, 2024

Very timely service. Great job. I like being able to text the service staff. Will return More

by JMOSSER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Access Ford of Corpus Christi responded

Hello! Thanks for letting us know that your service was done in a timely manner. It's great to hear that our team did a great job. We look forward to seeing you again soon at Access Ford of Corpus Christi!

April 10, 2024

Great customer service. Very helpful and informative answered all my questions. Would definitely recommend to my friends More

by KAISERSURF81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Access Ford of Corpus Christi responded

Hello! We're delighted to know you had a great experience with our team at Access Ford of Corpus Christi. Thanks for recommending us and come again soon!

April 10, 2024

With the assistance of Adrian and Shaun my service process was most efficient and seamless. More

by JQUESNEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian and Shaun
Apr 10, 2024 -

Access Ford of Corpus Christi responded

Hello! Thanks for letting us know that you had a great experience with Adrian and Shaun at Access Ford of Corpus Christi. It's awesome to hear that the process was efficient and seamless. Come again soon!

April 09, 2024

Very prompt and kept me very informed as to what was going on with my vehicle ☆☆☆ More

by RACHEL.MEDINA34
Workmanship
Recommend Dealer
Yes
Employees Worked With
Shaun
Apr 09, 2024 -

Access Ford of Corpus Christi responded

Hi Rachel! Thanks for letting us know that our team was very prompt and kept you informed along the way. Drive safe and visit Access Ford of Corpus Christi again soon!

April 08, 2024

Marisabel Gonzales from AutoLive provided the best communication & service I have ever experienced from any dealership service and Marisabel is strictly a mobile service as far as I could tell. The mo More

by J.Horvath.211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisabel Gonzales AutoLive
Apr 09, 2024 -

Access Ford of Corpus Christi responded

Hello! We're delighted to know that Marisabel and Adam from our mobile service team at Access Ford of Corpus Christi were able to provide you with such efficient and effective service! We appreciate your recommendations, thank you for sharing this positive experience. We look forward to serving you again!

April 07, 2024

Both worked hard to meet my needs to deliver car when i needed it. Both were very helpful. More

by Stevenwilkinson
Recommend Dealer
Yes
Employees Worked With
Elijah Pope, and service manager
Apr 08, 2024 -

Access Ford of Corpus Christi responded

Hi Steven! Thanks for letting us know that you had a great experience with our helpful team at Access Ford of Corpus Christi. It's awesome to hear that everyone worked hard to meet your needs. Drive safe and come again soon!

April 06, 2024

Fast and friendly service. The gentleman that helped me was very nice and it was quick and there was a nice place to sit with great coffee. More

by DEANNAK_68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Access Ford of Corpus Christi responded

Hi Deanna! We're glad to know you enjoyed the quick service and comfortable amenities at Access Ford of Corpus Christi. Thanks for your positive feedback and come again!

April 06, 2024

Helpful and informative information to help me see what was needed and how long it was going to be. More

by Steel Stallion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
Apr 08, 2024 -

Access Ford of Corpus Christi responded

Hello! Thanks for letting us know that our team was helpful and informative during your visit. We look forward to seeing you again at Access Ford of Corpus Christi!

April 06, 2024

Great customer service. Scheduled my appointment to have my recall work done. Courier service was convenient and professional. More

by Bfuhrken
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bel Gonzales
Apr 08, 2024 -

Access Ford of Corpus Christi responded

Hello! We're glad to know that you had a great experience with our customer service and courier at Access Ford of Corpus Christi. Thanks for trusting us with your recall work. Come again soon!

Apr 08, 2024 -

Access Ford of Corpus Christi responded

Hello! We're glad to know that you had a great experience with our customer service and courier at Access Ford of Corpus Christi. Thanks for trusting us with your recall work. Come again soon!

April 05, 2024

Being changing the oil since 07 when I brought the truck frome access ford. Noe does a excellent job service writer Juan? More

by NONE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Access Ford of Corpus Christi responded

We appreciate your loyalty and are glad to know that Noe has been doing an excellent job. However, it seems like you may have had a less than satisfactory experience with your last visit. I would like to discuss this with you further and have the opportunity to improve your satisfaction with us. Please reach out at your earliest convenience. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

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