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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,694 Reviews

1,694 Reviews of Access Ford of Corpus Christi - Service Center

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June 29, 2018

Very satisfied . Friendly service. We were in and out of there in no time. Will definitely come back for our next oil change. Thank you More

by JMLAUREL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Lee
June 29, 2018

Service was wonderful! Employees have great attitudes! Access Ford is a great place to do business! Employees are always attentive and smiling! Girls in Accounting are the best!! Only place I take my vehic More

by Audy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Garcia, Darlene Lee, Dinorah Alaniz
June 29, 2018

FAST, FRIENDLY, AND EFFICIENT THE SERVICE ADVISER, DARLENE, WAS VERY UPBEAT AND HELPFUL. SHE ANSWERED ALL OF MY QUESTIONS, AND THE SERVICE WAS DONE IN A VERY TIMELY AND EFFICIENT More

by TOMG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Lee
June 29, 2018

Courteous, honest service. I have been to other dealerships but was treated poorly. I have had nothing but good service by people who treat me like family. Juan Buentello has be More

by castillainteriors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Prado
June 28, 2018

They make you feel like family :) I am always welcomed. We laugh, we talk and I feel like a part of their family. Darlene and Juan help me understand details of everything that is goin More

by CBARTON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Byrne, Fabian Garcia, Darlene Lee
June 28, 2018

Basic service Went in to do schedule oil change and check on recall notice from Ford. Service rep very good. Used their service car to return to work. Pleased with More

by JECSKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Person
June 28, 2018

Awesome and prompt service! Access Ford’s Service Department has never failed to service our Lincoln as promised. Our MKX is promptly diagnosed, fixed and delivered in record ti More

by HGHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2018

Poor customer service Typical dealership experience... They bend over backwards to sell you a vehicle and then treat you crap when it comes time to service a problem!! Serv More

by KENNETHLEASE
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cindy
Jul 12, 2018 -

Access Ford of Corpus Christi responded

Hi KENNETH, I would like to apologize for your negative experience at our dealership and would like to learn more about your specific situation and make things right. If you wouldn't mind giving me a call at (361) 792-2819 at your earliest convenience, it would be greatly appreciated. I look forward to speaking with you. Katherine Alexander-Mata General Manager Access Ford Lincoln

June 28, 2018

state inspection sticker The only complain I have is that the inspection sticker was not glue properly. It came off. Every thing else was great and excellent, including t More

by ICCSKIDMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Lee
June 28, 2018

Service on sons car The lady rude and really didnt help much. Took my sons car in for a recall and had to get a rental. Went back to dealer like 3times More

by CPALOMO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee not listed
Jul 12, 2018 -

Access Ford of Corpus Christi responded

Hi CPALOMO21, I would like to apologize for your negative experience at our dealership and would like to learn more about your specific situation and make things right. If you wouldn't mind giving me a call at (361) 792-2819 at your earliest convenience, it would be greatly appreciated. I look forward to speaking with you. Katherine Alexander-Mata General Manager Access Ford Lincoln

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