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Access Ford of Corpus Christi - Service Center
Corpus Christi, TX
1,567 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,567 Reviews of Access Ford of Corpus Christi - Service Center
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June 28, 2018
Poor customer service Typical dealership experience... They bend over backwards to sell you a vehicle and then treat you crap when it comes time to service a problem!! Serv Typical dealership experience... They bend over backwards to sell you a vehicle and then treat you crap when it comes time to service a problem!! Service technician was flat out rude and service manager was way less then friendly. Kept our vehicles le for an entire week for a one-day fix. Kept telling us that the vehicle was not on "recall" inspite of the Ford Motor company official letter that said "recall". Couldn't provide a loaner and refused to pay for rental. More
by KENNETHLEASE
Verified CustomerEmployees Worked With
Cindy
June 28, 2018
state inspection sticker The only complain I have is that the inspection sticker was not glue properly. It came off. Every thing else was great and excellent, including t The only complain I have is that the inspection sticker was not glue properly. It came off. Every thing else was great and excellent, including the front office. More
by ICCSKIDMORE
Employees Worked With
Darlene Lee
June 28, 2018
Service on sons car The lady rude and really didnt help much. Took my sons car in for a recall and had to get a rental. Went back to dealer like 3times The lady rude and really didnt help much. Took my sons car in for a recall and had to get a rental. Went back to dealer like 3times More
by CPALOMO21
Employees Worked With
Employee not listed
June 23, 2018
Awesome I have used this dealership for last 6 years and have always had a great experience. The people of course seal the deal, they are great. I have used this dealership for last 6 years and have always had a great experience. The people of course seal the deal, they are great. More
by Rhino
June 14, 2018
Oil change & service to pu Access Ford >Juan Buentello On my F-150 Pick up He always take care of me & helps me keep up with service to my pick up. Access Ford >Juan Buentello On my F-150 Pick up He always take care of me & helps me keep up with service to my pick up. More
by Rp54
Employees Worked With
June 05, 2018
GOOD QUALITY SERVICE WELL BEEN COMING HERE FOR YEARS AND THE SERVICE IS GREAT AND TOTALLY DEDICATED TO CUSTOMER, AND SATISFACTION. EVERYTIME I GO THERE I GET GOOD FRIENDLY WELL BEEN COMING HERE FOR YEARS AND THE SERVICE IS GREAT AND TOTALLY DEDICATED TO CUSTOMER, AND SATISFACTION. EVERYTIME I GO THERE I GET GOOD FRIENDLY SERVICE. More
by skydiver
Employees Worked With
Other Employees :
NOE,OIL CHANGE MECHANIC TOTALLY DEDICATED SATISFACTION, FRIENDLY AND PROFESSIONALISM.. ESPECIALLY AT SERVICE, JUAN BUENTELLO, TOTALLY PROFESSIONAL AND GREAT PERSON.
May 27, 2018
Excellent The staff was were very friendly and professional. The service tech came up and told me of other issue he noticed and wanted to bring them up to my at The staff was were very friendly and professional. The service tech came up and told me of other issue he noticed and wanted to bring them up to my attention. The oil change did not take long at all. Very pleased with my first visit. More
by rcanales
Employees Worked With
Darlene Lee
May 19, 2018
Xfer To Lithia Jury’ Out on final review until after full transfer from Access. As exclusive Lincoln owner since 2003, the “special treatment” enjoyed in the past i Jury’ Out on final review until after full transfer from Access. As exclusive Lincoln owner since 2003, the “special treatment” enjoyed in the past is fading fast. Sad that Corpus franchise owners so readily accept “mediocre” More
by Doug
Employees Worked With
Don’t know
May 17, 2018
Darlene was Awesome I felt that Darlene cared which is awesome in a dealership. She was quick, courteous and appears to be on top of things. I have not always been treate I felt that Darlene cared which is awesome in a dealership. She was quick, courteous and appears to be on top of things. I have not always been treated so personably More
by gralinskimsg@aol.com
Employees Worked With
Darlene Lee
May 14, 2018
New 2018 Navigator My wife took her 2015 Navigator in for the service department could look at her radio and she saw the 2018 Navigator on the lot and fell in love with My wife took her 2015 Navigator in for the service department could look at her radio and she saw the 2018 Navigator on the lot and fell in love with it so I decided to see if I could make a deal on it. It took all of a hour to finalize the purchase and Steve Soliz did a good job because if I had a question he would get me an answer. Also the General Manager was very helpful in this transaction. More
by 1gladys
Employees Worked With
Steve Solis
